ResponsibilitiesNous cherchons à embaucher un(e) Analyste Know Your Customer Utility (KYU) qui a pour objectif d’assurer l’étude des dossiers clients et la gestion des activités de back-office visant la realisation de l’analyse KYC et l’ identification des risques de non-conformité en respectant la procédure du processus pour la clientèle de la banque.Concrètement, vous serez amené(e) à:· Parcourir et appliquer la procédure de travail concernant l’activité de revue KYC de dossiers clients;· Faire l’analyse KYC des dossiers clients selon le planning (revue à faire pour le compte des parties prenantes, qualité administrative du dossier, conformité aux normes réglementaires, vérification de la présence et la pertinence de la documentation fournie, mise à jour des documents) ;· Analyser la correspondance entre les donnes vérifiées dans les documents des clients avec les informations remplies dans les outils spécifiques et identifier et remédier, si le cas, les incohérences ;· Vérifier la complétude documentaire, collecter et contrôler les documents ;· Analyser le fonctionnement du compte ;· Etablir une planification quotidienne pour le traitement des tâches et des, en fonction des volumes entrants. Valider l'organisation avec le Team Leader ;· Utiliser des outils spécifiques pour l’analyse de dossiers et les opérations bancaires ;· Respecter les étapes de vérification et d’escalade ;· Contribuer à la mise en conformité liée aux dispositifs de conformité KYU ;· Participer à l’amélioration et au développement des outils de traitement KYU ;· Maintenir la bonne communication avec les acteurs SG en interaction avec les clients, les Back Office de la banque, autres entités du groupe SG pour résoudre les cas particuliers / traiter efficacement les urgences / s'aligner sur le mode de traitement ;· Identifier et signaler les potentielles fraudes aux experts du projet.Profile required· Expérience en back-office bancaire ou entreprise BPO ;· Connaissance des réglementations en matière de conformité et des normes Know Your Customer représente un avantage ;· Connaissances des produits et services bancaires Retail représente un avantage ;· Attention aux détails, integrité, rigueur et capacité d’analyse ;· Esprit d'équipe et désir de travailler dans un environnement collaboratif pour obtenir de très bons résultats ;· Maîtrise de la langue française (niveau B2 minimum - écrit et lu);· Maîtrise de la langue anglaise (niveau B1 minimum - écrit et lu) ;· Bonne maîtrise des outils informatiques dont Microsoft Office (Word, Excel, Outlook).Why join usDans SG GSC vous trouverez un environnement et une culture flexibles, autonomie, de constantes opportunités d'apprentissage, dynamisme et des personnes douées, en faisant de votre expérience un véritable accélérateur de carrière.De plus, vous bénéficierez de tous nos avantages: une rémunération compétitive, y compris une prime de performance annuelle ;plan préventif santé et assurance collective santé et vie ;large éventail d'avantages sociaux flexibles dans le cadre d'un budget mensuel ;divers avantages sociaux et primes pour événements personnels ou familiaux ;horaire de travail de 9 à 5h et environnement de travail flexible (Hybride);congés payés et non payés supplémentaires, y compris les congés sabbatiques ;des opportunités d'apprentissage et de croissance basées sur le développement individuel et les plans de carrière ;un accès illimité à diverses ressources eLearning.Business insightChez Société Générale, nous sommes convaincus que les personnes sont moteurs du changement, et que le monde de demain sera fait de toutes leurs initiatives, des plus petites aux plus ambitieuses.Nous nous engageons à soutenir l’accélération de la stratégie ESG de notre Groupe en mettant en œuvre les principes ESG dans toutes nos activités et politiques. Ils se traduisent dans notre activité commerciale (évaluation ESG, reporting, gestion de projet ou activités informatiques), notre environnement de travail et dans nos pratiques responsables en matière de protection de l’environnement.Nous sommes un employeur garantissant l'égalité des chances et nous sommes fiers de faire de la diversité une force pour notre entreprise. Le groupe s’engage à reconnaître et à promouvoir tous les talents, quels que soient leurs croyances, âge, handicap, parentalité, origine ethnique, nationalité, identité sexuelle ou de genre, orientation sexuelle, appartenance à une organisation politique, religieuse, syndicale ou à une minorité, ou toute autre caractéristique qui pourrait faire l’objet d’une discrimination.

ResponsibilitiesMain ResponsibilitiesDevelopmentGather user requirements, and design software solutions which will match business needs from the front office, taking into account cost and delays constraints, agreed with both IT management and head of desk.Be proactive by proposing enhancements from which the business/IT can benefitEnsure the performance and resiliency of the trading platformBe risk aware on both trading and IT perspectiveImplement, test and deploy the software solution within agreed constraints and existing codeHandle level 1&2 support on implemented solutionsProvide a good reactivity in case of incidentsPerform necessary follow up for production incidents, in order to anticipate and detect potential technical issuesThe candidate will need to work very closely with various teams:Sitting close to front office users in Hong Kong to provide support of the trading platformLiaise & interact with worldwide team members and usersIn house IT teams (dev and support) in charge of other technical components of the platformProfile requiredCurious, autonomous and passionate, you understand the problems presented and use empirical thinking to identify root causes. You make use of your knowledge and experience to deliver ingenious, simple and efficient solutions.Minimum qualificationsSolid experience with C#Quality oriented with emphasis on software design and architectureBachelor’s degree in a technical discipline (computer science, mathematics, engineering) Ability to work in an integrated teamPreferred qualificationsExperience with object-oriented designs and common patternsExperience in multi-threading and concurrency problematicsKnowledge of network protocols and socket programmingExperience in Stocks and Derivatives productsExperience of software development of trading algorithms and strategiesNice to haveExperience in Equity swap, stock and future productsExperience in development of low latency trading systemsExperience in supporting client facing trading systems Knowledge of electronic Asian markets specificities or previous experience in market connectivityExperience with development on Windows platformSpoken LanguagesEnglishBehavioral SkillsClient - Client focus: I nurture a long-term relationship with the clients/internal partnersTeam Spirit - Open mindset/Respect: I listen and share my views and my expertise in an open modeInnovation - Technology: I include technological breakthroughs in the strategies implementedResponsibility - Performance: I generate outstanding individual and collective performance Why join usBusiness insightOur Culture: At Societe Generale, we live by our 4 core values of commitment, responsibility, team spirit and innovation. We are engaged and demonstrate consideration for others. We act ethically and with courage. We focus our talent and energy on collective success. We experiment and propose new ideas. This way, we maximize our ability to serve client needs and anticipate market changes. Societe Generale is committed to strengthening bonds with colleagues, communities, and the world in which we live, because relationships are at the heart of how we operate. Please visit our APAC career website: https://www.societegenerale.asia/en/careers/building-your-career-with/ for more information.Diversity, Equity & Inclusion (De&I):Our mission: Recruit, develop, advance, and retain a diverse workforce that is united in our efforts to enhance our competitive position and deliver innovative solutions to our clients.Our vision: Engaged workforce that is demographically diverse in a way that reflects the communities in which we operateInclusive culture and workplace that recognizes employees' unique needs and utilizes their diverse talents Engage our community and marketplace, and position the organization to meet the needs of all its clientsCheck out our DE&I initiatives: https://www.societegenerale.asia/en/careers/diversity-equity-inclusion-dei/Department DescriptionThe "Front Office development" team aims to design, implement, maintain, and support electronic trading software solutions for the securities and financing trading desk.By joining our team, you will work in a multi-cultural environment, encouraging exploration of new technologies and ideas, with a flat management structure, a high exposition and direct impact on trading activity.You will sit on the trading floor and work closely with the front office users.

MisiuneAsigura inlocuirea persoanelor absente temporar prin preluarea atributiilor urmatoarelor functii:Manager de clientela: Dezvolta portofoliul de clienti, gestioneaza si optimizeaza relatia cu acestia; Este proactiv in relatia cu clientii si identifica nevoile acestora; Fidelizeaza clientii prin calitatea produselor si a serviciilor oferite. Manager Clientela si Operatiuni Dezvolta direct relatiile comerciale cu clientii si atrage noi clienti din traficul spontan al agentiei; Asigura vinzarea produselor si serviciilor bancare si efectuarea operatiunilor curente cu/fara numerar. Administrator operatiuni curente: Efectueaza operatiunile de ghiseu pentru clientela Retail si/sau Corporate; Asigura vanzarea produselor si serviciilor simple catre clientela Retail si/sau Corporate; La solicitarea Directorului Regional Retail poate asigura si inlocuirea altor functii, cu conditia cunoasterii atributiilor incredintate; Inaintea preluarii atributiilor postului, Specialistul Echipa Transversala Suport primeste si isi insuseste fisa specifica postului incredintat. Alte responsabilitati: Cunoaste si aplica corect Normele, Instructiunile si Procedurile specifice clientelei retail si comerciala; Aplica prevederile Programului BRD de cunoastere a clientelei, prevenirea spalarii banilor si combaterea utilizarii bancii in scopul finantarii actelor de terorism; Asigura confidentialitatea informatiilor si datelor referitoare la conturile clientilor si operatiunile efectuate; Solicita supervizarea operatiunilor realizate respectand nivelele de competenta stabilite prin cadrul normativ in vigoare; Cunoaste si respecta regulile de securitate (inclusiv informatica), respecta confidentialitatea codurilor de acces, userilor si parolelor de acces in aplicatiile informatice pe care le utilizeaza; Realizeaza securitatea zilnica prin autocontrol; Asigura respectarea prevederilor documentelor normative privind supravegherea permanenta si furnizeaza responsabililor elementele necesare efectuarii controalelor si formalizarii acestora; Transmite alerte de risc operational, catre superiorul ierarhic, atunci cand este cazul, in conformitate cu cadrul normativ; Asigura securitatea fizica a postului sau de lucru; (blocarea statiei de lucru in momentul parasirii acesteia, securizarea biroului/postului de lucru – prin incuiere cu cheie sau tastare cod armare pentru salariatii care manipuleaza numerar); Aplica principiile „clean desk” policy (mentinerea ordinii in spatiul de lucru, pastrarea documentelor de lucru pana la arhivare in spatii inchise, neaccesibile clientilor si distrugerea documentelor fara valoare, prin rupere); Arhiveaza documentele in cadrul unitatii in care au fost procesate confom fluxurilor de arhivare, inregistreaza unitatile arhivistice in Sivadoc si pastreaza arhiva in conditii adecvate. Vei obtine certificarea obligatorie MIFID Profil Studii medii sau superioare Cunostinte generale economice; bancare generale; vanzari; despre BRD; despre concurenta; specificul si evolutia pietei Cunostinte tehnico-comerciale specifice produselor bancare Cunoasterea legislatiei romanesti in materie dе credite Cunostinte informatice: Excel, Word, PPT Experienta bancara generala sau agent vanzari, asigurari, promoter, relatii publice Cunoasterea unei limbi straine dе circulatie internationala (preferabil) EvoluţieDescopera-ne:BRD face parte din topul primelor 3 banci, cu peste 90 de ani de tradiție în România avand ca principal acționar puternicul Grup Societe Generale. Chiar și în perioada COVID, BRD rămâne fidel misiunii sale, fiind un partener solid și de încredere al clienților noștri. Avem o bază de capital foarte puternică, o poziție solidă de lichiditate și un profil de risc excelent, suntem aici pentru a ajuta România să repornească, Retail Banking este un contribuitor major la profitabilitatii BRD, deservind peste 2 milioane de clienți, prin peste 600 de sucursale, Contact Center și servicii digitale.DescriereBRD se angajeaza sa promoveze diversitatea, echitatea si incluziunea. Suntem mandri sa oferim un mediu de lucru unde diversitatea de medii, culturi, idei si experiente stimuleaza inovatia si creativitatea. Indiferent de identitate, candidatura si competentele tale vor fi analizate in mod obiectiv si echitabil. BRD este un angajator cu sanse egale, oferind oportunitati de cariera candidatilor si angajatilor, indiferent de gen, varsta, orientare sexuala, dizabilitati, religie, sau orice alta caracteristica individuala.

ResponsibilitiesSupport the preparation of Treasury daily management P&L reports.Support the preparation of daily Market Risk and Liquidity Risk reports, ensuring compliance with local policy limits.Contribute to the development, enhancement, and automation of Product Control processes.Profile requiredAvailability to work fully on-site in the Bela Vista region (São Paulo/SP).Pursuing a degree in Business Administration, Economics, Mathematics, Physics, or Engineering (Production, Chemical, Electrical, Mechanical, Civil, Computer, or related quantitative fields). Graduation expected from June 2028 onwards.Advanced English proficiency (mandatory).Good knowledge of Microsoft Office applications, particularly Excel (intermediate to advanced level).Strong organizational skills, attention to detail, commitment, flexibility, ability to manage multiple tasks simultaneously, strong analytical mindset, and a balanced interpersonal profile able to work collaboratively across different stakeholders.Knowledge of programming languages such as VBA and/or Python is desirable; understanding of financial mathematics is desirable.Why join usBusiness insightSociete Generale is committed to offering an inclusive recruitment experience to all candidates. If you require any reasonable accommodations during the recruitment process, please do not hesitate to let our Recruiters know.OUR CULTURE: At Societe Generale, we live by our 4 core values of commitment, responsibility, team spirit and innovation. We are engaged and demonstrate consideration for others. We act ethically and with courage. We focus our talent and energy on collective success. We experiment and propose new ideas. This way, we maximize our ability to serve client needs and anticipate market changes. Societe Generale is committed to strengthening bonds with colleagues, communities, and the world in which we live, because relationships are at the heart of how we operate. For more information about our Culture and Conduct initiatives, please visit this link (https://americas.societegenerale.com/en/careers/get-know-culture/)D&I: Our Diversity & Inclusion Mission: Recruit, develop, advance, and retain a diverse workforce that is united in our efforts to enhance our competitive position and deliver innovative solutions to our clients.Our Diversity & Inclusion Vision:Engaged workforce that is demographically diverse in a way that reflects the communities in which we operateInclusive culture and workplace that recognizes employees' unique needs and utilizes their diverse talentsEngage our community and marketplace, and position the organization to meet the needs of all its clientsFor more information about our D&I initiatives, please visit this link (https://americas.societegenerale.com/en/societe-generale-about/diversity-and-inclusion/)

ResponsibilitiesJob Description:The Infrastructure Architect – Private Cloud is responsible for designing, implementing, and governing enterprise-grade private cloud infrastructure platforms. This role focuses on delivering secure, scalable, resilient, and automated cloud services leveraging virtualization, compute, storage, networking, and infrastructure-as-code technologies. The architect collaborates with business, application, security, and operations teams to ensure that the private cloud platform meets organizational requirements for performance, availability, compliance, and cost optimization.Roles and Responsibilities:· Responsible owner of Technical Architecture of IaaS service, particularly about Compute and Storage offered by the GTE to its customer.· Review, Enhance and optimize service architecture to ensure it is aligned with group architecture standard, best practices, security compliant and meets customer need.· Participate in meetings of projects, feature teams and other instances of GTE.· Rely on Group architectural standards and best practices to meet the need expressed as part of the GTE strategy. Promote the use of GTE platform.· Contribute to the development of technical solutions from the point of view of hybrid IT infrastructure architecture· Designing architecture patterns for deploying and managing cloud infrastructure at scale with compute, storage, networking, and security aspects of the systems· Write the associated documents according to the needs - Design, HLD, LLD and present them to appropriate architectural forum as necessary· Contribute and be proactive in defining and improving standards, architectural patterns and best practices, as well as IaaS service catalogue of GTE cloud platforms in general.· Contribute to the development of GTE cloud platform's technical strategy· Participate in transformational projects related to GTE issuesProfile requiredSkills and Experience:· Knowledge and experience of working on Infrastructure services technologies related to Compute, Storage, Network and Security. Predominantly on Compute and Storage· Not limited but experience of working with VM Ware and OpenStack compute and storage (Object storage, Block Storage, File Storage) offering, detailed understanding of services offered by these technology providers.· As an experience Architect, ability to design HLD, LLD in line with well architected framework and group standards.· Ability to communicate at all levels – expected to have strong control on presenting technical details to non-technical audience including senior management· Experience of Delivery large, scaled project required to setup compute and infrastructure from scratch to full operational service build on everything as service platform, service customer at enterprise scale.· Experience of working under strong Architecture Governance required to follow specific standards and process to validate designs before implemented in production· Experience of working in Private Cloud is strongly required but exposer to Hybrid and Public Cloud setup is also necessary.· Technology stack – VMWare Virtualisation Technologies, OpenStack, Containers, SAN/NAS, Software Defined Storage, Pure Storage, NetApp, HPE Storage, etc.· Required understanding of Software development Lifecycle, DevOps CI/CI automation, Infrastructure as a code, Infrastructure provisioning automation, orchestration, etc.Qualification / Certification• Bachelors/master’s degree in computer/information technology disciplines• Good to have TOGAF/Azure/AWS cloud architect certifications.· Preferred any of Certification: VMware Cloud Foundation Administrator/Architect, Nutanix Certified Expert, Red Hat Certified Architect, Certified Kubernetes Administrator, etc.Why join usWe are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status..Business insightAt Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!Still hesitating? You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection.

ResponsibilitiesA Software Engineer delivers features for a Product in a business chain. As member of a Feature Team, he works in autonomy and in a continuous improvement approach. Generic Skills : Requirement analysis, Should understand user stories Development Develop and write Unit Test with the supervision of Senior Developer. Follow coding standards, Follow clean coding and craftmanship practices, Should know how adopt tools in his projects, Full Stack Development Skills, Developer Understands at least one backend, front end technologies to work on. Development defined by leads.Compliance/Standards: Follow standards defined by leads. A Great team player, gelling well with global & diversified teams.Self-learn and keep pace with developments of new technologies. Willing to upskill / re-skill on the Tech Stack / horizontally as needed by the project and business. Problem solving: Able to debug and identify the root cause. Provide solution with consultation with other members of team. Should work with the Agile mindset you build it, you own it. Take complete ownership of delivery including Production and Monitoring activities. Should have good understanding of the SLA/OLA and procedures so that he can work to meet those timelines by following the given process. Knowledge on ITIL processes on Request fulfilment, Incident management, Problem Management & Change/Release Management.Have an active look out for automation of recurring tasks and help business be more efficient. Collaboration and Communication. Working with seniors to deliver the tasks assigned within the prescribed quality. Domain Should have awareness of domain in relation to the project. Efficiency Contribute towards overall efficiency goal of the team. That includes optimization cost and time towards development and quality. Innovation Contribute towards innovating and participating in various activities leading to transformation of the business.Profile requiredCore skills:Should have 7 to 10 years of hands on experience working on Java Full stack technologiesShould come up with ideas and proposals on tech solutions and drive these plans end to endBeing self-driven in terms of leading the Dev team in terms of code designs and technical solutionsProficiency in core java, knowledge of libraries and frameworks (sprint, hibernate, sprintboot),Core speciality in front-end development (react, angular, etc.), familarity of backend architecture, database, microservices and UI design patternsStrong experience in designing and building scalable backend systems and reliable API's,Working knowledge on performing software upgrades - JDK, TomcatDatabase knowledge (SQL, bigdata etc.),Understanding of cloud platforms (azure, aws and SG tools),Knowledge of containerizeration and docker platforms like kubernetes, CI/CD/devops experienceKnowledge of middleware principles (RabbitMQ) and asynchronous communicationKnowledge of some core development tools used within the company: Kibana, Maven, Jenkins, Git/SVN; Sonar and DeployIT (nice to have)Perform IUT and E2E testing and be able to support ProductionConversant in Agile methodologiesSoft skills:Enthusiastic to drive ideas and solutions through the teamMotivate the team and help resolve the challenges faced by team in terms of work deliveriesGood problem solving skills, Proficient in communicating and accountability of tasksWhy join us“We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”.Business insightAt Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!Still hesitating? You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection.

ResponsibilitiesDesign, develop, test, and automate systems supporting pre‑trade risk and regulatory controls, the internal matching engine, and position inventory management.Build resilient, distributed architectures that meet stringent high‑availability and performance requirements.Deliver high‑quality, reusable code by applying best‑practice engineering standards.Support our Continuous Delivery approach by creating automated tests and enhancing tools for automated builds and deployments.Participate in regular code reviews and contribute to peer learning through knowledge‑sharing and technical training sessions.Profile requiredMinimum QualificationsSolid experience with C++11/14, with supporting work experience, personal or open source projects contributionsQuality oriented with emphasis on software design and architecturePrevious experience in Finance is not mandatoryPreferred QualificationsExperience with C++17 and template metaprogramming. Curiosity in C++20/23/26Experience in multi-threading and concurrency problematicsExperience with development on Linux platformKnowledge of network protocols and socket programmingKnowledge of Python scripting languageNice to HaveExperience in pre-trade risk and regulatory controlsPrevious experience in matching engineSpoken LanguagesEnglishBehavioral SkillsTeam Spirit - Synergies: I make developing synergies within the Group a priorityTeam Spirit - Collective mindset: I favour the company's best interest over my team's resultsInnovation - Thinking out of the box/Creativity: I encourage and demonstrate positive out of the box thinkingInnovation - Simplification: I make things & ideas simple Responsibility - Performance: I generate outstanding individual and collective performanceCommitment - Exemplarity: I embody the Group’s values Why join usBusiness insightOur Culture: At Societe Generale, we live by our 4 core values of commitment, responsibility, team spirit and innovation. We are engaged and demonstrate consideration for others. We act ethically and with courage. We focus our talent and energy on collective success. We experiment and propose new ideas. This way, we maximize our ability to serve client needs and anticipate market changes. Societe Generale is committed to strengthening bonds with colleagues, communities, and the world in which we live, because relationships are at the heart of how we operate. Please visit our APAC career website: https://www.societegenerale.asia/en/careers/building-your-career-with/ for more information.Diversity, Equity & Inclusion (DE&I):Our mission: Recruit, develop, advance, and retain a diverse workforce that is united in our efforts to enhance our competitive position and deliver innovative solutions to our clients.Our vision:Engaged workforce that is demographically diverse in a way that reflects the communities in which we operateInclusive culture and workplace that recognizes employees' unique needs and utilizes their diverse talents Engage our community and marketplace, and position the organization to meet the needs of all its clientsCheck out our DE&I initiatives: https://www.societegenerale.asia/en/careers/diversity-equity-inclusion-dei/Societe Generale is committed to offering inclusive recruitment experience to all candidates. If you require any reasonable accommodation of assistance during the recruitment process, please do not hesitate to let our HR staff know.Department DescriptionBy joining the Market Access team, you will become part of a diverse, multicultural environment that values work–life balance and encourages continuous learning. Our rapidly growing team embraces innovation, exploring new technologies and ideas within a flat and collaborative organizational structure.As a software engineer, you will work within a cross‑functional group responsible for delivering pre‑trade and regulatory controls, an internal matching engine, and position inventory management solutions for major financial exchanges across the Asia‑Pacific region. You will also contribute to strategic initiatives by developing new product offerings that support the firm’s evolving business needs.Based directly on the trading floor, you will collaborate closely with front‑office users, gaining firsthand exposure to trading workflows and the impact of your solutions.

ResponsibilitiesNous cherchons à embaucher un(e) Analyste Opérationnel Support Global Cash qui aura le rôle de gérer les demandes clientèle, traiter leurs requêtes et offrir de l’assistance dans l’outil.Concrètement, vous serez amené(e) à:Centraliser les demandes des clients utilisateurs de cette offre ou du commercial du client (appels et mails) ;Saisir les demandes client dans l’outil de ticketing ;Diagnostiquer les incidents et participer au traitement des incidents selon les processus en vigueur ;Déclencher les alertes ;Transmettre les incidents vers les services chargés de les résoudre ;Mettre à jour et gérer la base de suivi des incidents ;Assister par téléphone lors de la formation ou de l’installation des services de la gamme GlobalCash ;Installer des produits chez les clients Société Générale (en France et à l’international) quand le client le demande ;Former les utilisateurs sur le site du client des services de la gamme GlobalCash quand le client en fait la demande (en France et à l’international) ;Proposer des améliorations de processus et procédures liées à l’activité.Profile requiredExpérience réussie d’au moins 3 ans en support aux clients ;Expertise dans le domaine bancaire ;Bilingue anglais et français à un niveau avancé ;Maîtrise de l’allemand et/ou espagnol serait un plus ;Forte communication verbale et écrite ;Rigueur et capacité de l'organisation ;Orientation client et sens du service.Why join usDans ce cadre, vous trouverez un environnement et une culture flexibles, autonomie, de constantes opportunités d'apprentissage, dynamisme et des personnes douées, en faisant de votre expérience un véritable accélérateur de carrière. Vous allez découvrir également toute la diversité de nos métiers, dans un secteur en continue évolution et innovation.Si vous avez envie de poursuivre vos objectifs de manière ambitieuse, vous êtes au bon endroit.De plus, vous bénéficierez de tous nos avantages:une rémunération compétitive, y compris une prime de performance annuelle ;plan préventif santé et assurance collective santé et vie ;large éventail d'avantages sociaux flexibles dans le cadre d'un budget mensuel ;programmes d'avantages sociaux au bureau, de bien-être et de santé mentale ;divers avantages sociaux et primes pour événements personnels ou familiaux ;8 h par jour dans l'intervalle 8:30-20:30 et environnement de travail flexible (hybride);congés payés et non payés supplémentaires, y compris les congés sabbatiques ;des opportunités d'apprentissage et de croissance basées sur le développement individuel et les plans de carrière ;un accès illimité à diverses ressources eLearning.Business insightChez Société Générale, nous sommes convaincus que les personnes sont moteurs du changement, et que le monde de demain sera fait de toutes leurs initiatives, des plus petites aux plus ambitieuses.Que vous nous rejoigniez pour quelques mois, quelques années ou toute votre carrière, ensemble nous avons les moyens d’avoir un impact positif sur l’avenir. Créer, oser, innover, entreprendre font partie de notre ADN.Si vous aussi souhaitez être dans l’action, évoluer dans un environnement stimulant et bienveillant, vous sentir utile au quotidien et développer ou renforcer votre expertise, nous sommes faits pour nous rencontrer!Vous hésitez encore?Nous nous engageons à soutenir l’accélération de la stratégie ESG de notre Groupe en mettant en œuvre les principes ESG dans toutes nos activités et politiques. Ils se traduisent dans notre activité commerciale (évaluation ESG, reporting, gestion de projet ou activités informatiques), notre environnement de travail et dans nos pratiques responsables en matière de protection de l’environnement.Nous sommes un employeur garantissant l'égalité des chances et nous sommes fiers de faire de la diversité une force pour notre entreprise. Le groupe s’engage à reconnaître et à promouvoir tous les talents, quels que soient leurs croyances, âge, handicap, parentalité, origine ethnique, nationalité, identité sexuelle ou de genre, orientation sexuelle, appartenance à une organisation politique, religieuse, syndicale ou à une minorité, ou toute autre caractéristique qui pourrait faire l’objet d’une discrimination.

Vos missions au quotidienBasé dans nos locaux de Boulogne-Billancourt (92), vous intégrerez la Direction Marketing et rejoindrez plus particulièrement l'équipe Bourse & Investissement.Vos principales missions consistent à : Projets et mise en production. Campagne marketing.Amélioration continue des produits.Mise à jour des bases de valeur.Veille & analyse du marché.Rendez-vous partenaires.Et si c’était vous ?Vous recherchez un stage de 6 mois à partir de janvier 2027 et préparez actuellement un BAC+4/5 en école de commerce ou à l'université, avec une spécialisation en Marketing, Banque, Finance, Épargne ou Produits financiers.Une première expérience dans le secteur de la banque, de la finance ou de la distribution de produits d'épargne serait particulièrement appréciée.Vous êtes reconnu(e) pour votre dynamisme, votre curiosité, votre sens de l'organisation ainsi que votre capacité à mener plusieurs sujets de front. Vous disposez d'excellentes qualités rédactionnelles et relationnelles, aussi bien à l'écrit qu'à l'oral.Un véritable atout pour réussir dans ce stage : votre intérêt pour les univers de l'épargne, du digital, du marketing et des produits financiers. Votre appétence pour les enjeux de développement de l'offre, l'expérience client et la communication marketing sera un réel plus.Enfin, votre proactivité, votre esprit d'initiative et votre capacité d'adaptation vous permettront de vous intégrer rapidement au sein d'une équipe dynamique et bienveillante.Lieu : Boulogne-Billancourt (92) Date de début : Janvier 2027 Durée : 6 moisPlus qu’un poste, un tremplinPourquoi nous choisir ?BoursoBank, filiale du groupe Société Générale, est pionnière et leader sur ses deux activités : la banque en ligne et l’information économique et financière sur Internet avec son Portail Boursorama.com.Avec son positionnement unique de banque-média et un développement centré sur les nouvelles attentes des clients (autonomie, simplicité, accès à l’information, sécurité et frais réduits), BoursoBank compte aujourd’hui plus 8 millions de clients et conforte, d’année en année, sa position d’acteur bancaire majeur en France.Engagée à simplifier la banque, à donner du pouvoir d’achat à ses clients et à offrir à chacun la faculté d’agir sur son argent, BoursoBank a aussi l’ambition de participer de façon active et responsable à la transition écologique de ses clients en plus de celle qu’elle opère pour son propre fonctionnement. C’est grâce et avec l’ensemble de ses équipes, sensibilisées et actives à l’optimisation de l’impact environnemental et social quel que soit leur métier, que BoursoBank est certifiée B Corp depuis février 2023 et labélisée Numérique Responsable de niveau 2 depuis mars 2025.BoursoBank a également à cœur d’assurer le bien-être de ses équipes en proposant divers avantages à travers notamment un accord d’intéressement motivant, un plan d’Epargne Entreprise, un plan d’épargne Retraite et une prise en charge à plus de 60 % de la mutuelle et des tickets restaurant.Et parce que la diversité est une force, BoursoBank s’engage à offrir des opportunités inclusives et accueillantes pour tous.Envie de prendre part à cette aventure professionnelle enrichissante et construire un projet professionnel solide ?Rejoignez vos 1 000 futurs collègues dans nos locaux de Boulogne-Billancourt (92) ou, pour certains de nos métiers, de Nancy (54), pour faire partie d’une équipe où les talents de chacun sont développés !

ResponsibilitiesThe KYC Risk & Control Manager within the CLD Controls Office is responsible for overseeing and ensuring the end-to-end control environment is operating as intended throughout the client lifecycle across APAC CLD.Core responsibilities include:Inspection• Oversee regulatory inspections, internal and external audits, and Compliance testing programs relating to APAC CLD• Manage tracking and delivery of inspection recommendations, ensuring stakeholders are informed and commitments are completed on time• Evaluate inspection findings and recommendations and implement new or enhanced controls to strengthen operational processes and reportingControls - Core• Identify key risks and optimize controls through BAU escalations and periodic review programs such as RCSA and COMPASS• Identify and remediate control gaps, lead operational error remediation, and partner with stakeholders to agree root causes and appropriate corrective actionsMonitor control effectiveness and enhance the control framework as it matures• Partner with CLD production managers to establish and drive control meetings that effectively address operating risk• Represent CLD interests in control‑ or regulatory‑driven initiatives• Oversee and perform second line of controls on post‑production client KYC files, ensure tested samples meet local and global quality requirements• Identify learning points from testing, integrate them into training and knowledge management programs and proactively, identify weaknesses in the controls framework and implement corrective actions to drive continuous improvementControls Tower• Client KYC status and data quality management, scheduling for reviews, KPI for production & controls and data extraction for various business, regulatory needsChange Management• Interpret Compliance policies and internal guidance and facilitate discussions with Compliance and CLD Norms & Experts to support KYC analysis and controls• Build strong knowledge across the full client lifecycle including sales initiation, onboarding, refreshes, and offboarding• Update procedures, knowledge logs, training materials, and tools based on changes in policies, internal guidance, or inspection findings• Define a robust framework to manage procedural changes and ensure they are effectively embedded and communicated within CLD• Design a knowledge management framework to disseminate information through bulletins, new‑hire training, refresher courses, and targeted training sessions.Profile requiredTechnical and Competency Skills:• Practical knowledge of AML/CFT and non‑financial crime regulations (e.g. US, FCA, HKMA, MAS, FATCA, OECD), gained through experience in client onboarding/KYC, Compliance, controls, or audit• Strong attention to detail with an open and investigative mindset, able to identify issues both at a high level and in depth• Strong team player with excellent communication, partnering, and influencing skills• Good organisational skills, with the ability to work in a dynamic and high‑pressure environment while managing competing priorities• Highly motivated self‑starter, eager to learn and willing to work on a variety of assignments• Demonstrated ability to think innovatively and challenge the status quo• Able to communicate risks and issues proactively and escalate blocking points to management with proposed mitigation plans• (Optional) CAMS certified or equivalent.BEHAVIORAL SKILLS:Client - Risk: I strive to satisfy clients while taking into account risks for the companyTeam Spirit - Synergies: I make cooperation with colleagues in and outside my team a priorityInnovation - Simplification: I make things & ideas simple Responsibility - Accountability: I make decisions in my scope of responsibilitiesCommitment - Sustainability: I strive to develop my skills and knowledge. Why join usBusiness insightOUR CULTURE: At Societe Generale, we live by our 4 core values of commitment, responsibility, team spirit and innovation. We are engaged and demonstrate consideration for others. We act ethically and with courage. We focus our talent and energy on collective success. We experiment and propose new ideas. This way, we maximize our ability to serve client needs and anticipate market changes. Societe Generale is committed to strengthening bonds with colleagues, communities, and the world in which we live, because relationships are at the heart of how we operate. Please visit our APAC career website: https://www.societegenerale.asia/en/careers/building-your-career-with/ for more information.DIVERSITY, EQUITY & INCLUSION (DE&I):Our mission: Recruit, develop, advance, and retain a diverse workforce that is united in our efforts to enhance our competitive position and deliver innovative solutions to our clients.Our vision: • Engaged workforce that is demographically diverse in a way that reflects the communities in which we operate• Inclusive culture and workplace that recognizes employees' unique needs and utilizes their diverse talents • Engage our community and marketplace, and position the organization to meet the needs of all its clientsCheck out our DE&I initiatives: https://www.societegenerale.asia/en/careers/diversity-equity-inclusion-dei/Department Description:The Client Lifecycle & Digital Department (CLD) is part of the Wholesale Clients Technology & Operations division within Global Banking Technology & Operations (GBTO).CLD delivers a state-of-the-art digital platform supporting users and clients across pre-trade, execution, and post-trade activities. Our goal is to enhance client knowledge, provide a seamless user experience throughout the client lifecycle, and mitigate risk to protect the bank.Teams within CLD:• New Business Onboarding: Manages and completes all new client onboarding activities• Existing Client Management: Handles KYC reviews, including periodic reviews, trigger events, and remediation• CLD Controls Office: Oversees operational risk and controls, audit inspections, regulatory change management (AML and non-AML), training, procedures, client/regulatory data, and quality assurance• Client Experience Management: Provides bespoke service to key clients and acts as the final escalation point for client incidents and requests