ResponsibilitiesNous cherchons à embaucher un(e) Analyste Opérationnel Support Global Cash qui aura le rôle de gérer les demandes clientèle, traiter leurs requêtes et offrir de l’assistance dans l’outil.Concrètement, vous serez amené(e) à:Centraliser les demandes des clients utilisateurs de cette offre ou du commercial du client (appels et mails) ;Saisir les demandes client dans l’outil de ticketing ;Diagnostiquer les incidents et participer au traitement des incidents selon les processus en vigueur ;Déclencher les alertes ;Transmettre les incidents vers les services chargés de les résoudre ;Mettre à jour et gérer la base de suivi des incidents ;Assister par téléphone lors de la formation ou de l’installation des services de la gamme GlobalCash ;Installer des produits chez les clients Société Générale (en France et à l’international) quand le client le demande ;Former les utilisateurs sur le site du client des services de la gamme GlobalCash quand le client en fait la demande (en France et à l’international) ;Proposer des améliorations de processus et procédures liées à l’activité.Profile requiredExpérience réussie d’au moins 3 ans en support aux clients ;Expertise dans le domaine bancaire ;Bilingue anglais et français à un niveau avancé ;Maîtrise de l’allemand et/ou espagnol serait un plus ;Forte communication verbale et écrite ;Rigueur et capacité de l'organisation ;Orientation client et sens du service.Why join usDans ce cadre, vous trouverez un environnement et une culture flexibles, autonomie, de constantes opportunités d'apprentissage, dynamisme et des personnes douées, en faisant de votre expérience un véritable accélérateur de carrière. Vous allez découvrir également toute la diversité de nos métiers, dans un secteur en continue évolution et innovation.Si vous avez envie de poursuivre vos objectifs de manière ambitieuse, vous êtes au bon endroit.De plus, vous bénéficierez de tous nos avantages:une rémunération compétitive, y compris une prime de performance annuelle ;plan préventif santé et assurance collective santé et vie ;large éventail d'avantages sociaux flexibles dans le cadre d'un budget mensuel ;programmes d'avantages sociaux au bureau, de bien-être et de santé mentale ;divers avantages sociaux et primes pour événements personnels ou familiaux ;8 h par jour dans l'intervalle 8:30-20:30 et environnement de travail flexible (hybride);congés payés et non payés supplémentaires, y compris les congés sabbatiques ;des opportunités d'apprentissage et de croissance basées sur le développement individuel et les plans de carrière ;un accès illimité à diverses ressources eLearning.Business insightChez Société Générale, nous sommes convaincus que les personnes sont moteurs du changement, et que le monde de demain sera fait de toutes leurs initiatives, des plus petites aux plus ambitieuses.Que vous nous rejoigniez pour quelques mois, quelques années ou toute votre carrière, ensemble nous avons les moyens d’avoir un impact positif sur l’avenir. Créer, oser, innover, entreprendre font partie de notre ADN.Si vous aussi souhaitez être dans l’action, évoluer dans un environnement stimulant et bienveillant, vous sentir utile au quotidien et développer ou renforcer votre expertise, nous sommes faits pour nous rencontrer!Vous hésitez encore?Nous nous engageons à soutenir l’accélération de la stratégie ESG de notre Groupe en mettant en œuvre les principes ESG dans toutes nos activités et politiques. Ils se traduisent dans notre activité commerciale (évaluation ESG, reporting, gestion de projet ou activités informatiques), notre environnement de travail et dans nos pratiques responsables en matière de protection de l’environnement.Nous sommes un employeur garantissant l'égalité des chances et nous sommes fiers de faire de la diversité une force pour notre entreprise. Le groupe s’engage à reconnaître et à promouvoir tous les talents, quels que soient leurs croyances, âge, handicap, parentalité, origine ethnique, nationalité, identité sexuelle ou de genre, orientation sexuelle, appartenance à une organisation politique, religieuse, syndicale ou à une minorité, ou toute autre caractéristique qui pourrait faire l’objet d’une discrimination.

ResponsibilitiesDesign, develop & maintain Java microservices (Spring Boot)Build REST APIs and integrate via messaging queues (ActiveMQ/RabbitMQ/Kafka)Contribute to architecture & integration designDevOps automation with Python (e.g., PyInfra) and Jenkins CI/CD pipelinesDeploy/manage services with Docker & KubernetesWork with PostgreSQL and ensure efficient data handlingTranslate business requirements into technical solutionsProduction support incl. compensated on-call rotationStakeholder collaboration (BA/PO/Management)Lead on code quality, unit tests, Git best practices & documentationVendor management for issue tracking and deliveryProfile requiredStrong Java (Spring Boot preferred)Unix/LinuxExpert Git version controlDocker & KubernetesMessaging systems (ActiveMQ/RabbitMQ/Kafka)PostgreSQL (or similar RDBMS)Strong analysis & delivery mindsetEnglish communication; autonomous & team playerPreferred:Python for DevOps (PyInfra)Jenkins or similar CI/CD toolsExposure to banking/payment systemsBehavioral SkillsInnovation - Technology: I adopt new technologies in the solutions and projects I work onTeam Spirit - Conflict Management: I deal with conflicts proactively and in a positive modeResponsibility - Risk awareness: I am constantly on the lookout for risks Responsibility - Accountability: I make decisions in my scope of responsibilitiesTeam Spirit - Synergies: I make cooperation with colleagues in and outside my team a priorityCommitment - Inspiration: I support the vision and the strategy Why join usBusiness insightOur Culture:At Societe Generale, we live by our 4 core values of commitment, responsibility, team spirit and innovation. We are engaged and demonstrate consideration for others. We act ethically and with courage. We focus our talent and energy on collective success. We experiment and propose new ideas. This way, we maximize our ability to serve client needs and anticipate market changes. Societe Generale is committed to strengthening bonds with colleagues, communities, and the world in which we live, because relationships are at the heart of how we operate. Please visit our APAC career website: https://www.societegenerale.asia/en/careers/building-your-career-with/ for more information.Diversity, Equity & Inclusion (DE&I):Our mission: Recruit, develop, advance, and retain a diverse workforce that is united in our efforts to enhance our competitive position and deliver innovative solutions to our clients.Our vision: Engaged workforce that is demographically diverse in a way that reflects the communities in which we operateInclusive culture and workplace that recognizes employees' unique needs and utilizes their diverse talents Engage our community and marketplace, and position the organization to meet the needs of all its clientsCheck out our DE&I initiatives: https://www.societegenerale.asia/en/careers/diversity-equity-inclusion-dei/Societe Generale is committed to offering an inclusive recruitment experience to all candidates. If you require any reasonable accommodations of assistance during the recruitment process, please do not hesitate to let our HR staff know.Department DescriptionIT team for Global Transaction Banking (Payments & Cash Management) in Hong Kong. Role contributes to major Asia transformation projects replacing existing core banking or enabling new markets using microservices, APIs and modern integration platforms.

ResponsibilitiesAs a Financial Information eXchange Solution and Connectivity Specialist, you will:Leverage your F.I.X and production trading support experience to enhance our global trading support team. You will need to be able to identify root causes of production issues using SQL like language and analysis of F.I.X logs. You will need to collaborate closely with vendors, support team and engineering teams to create solutions.Responsibilities / expectations for this role:Maintain accurate and comprehensive records throughout the client onboarding lifecycle, ensuring data integrity, compliance, and timely documentation updates.Monitor and maintain the production environment, creating metrics and dashboards to oversee platform capacity/load, data quality, and overall system health.Participate in and manage cross-functional projects aimed at improving stability, enhancing current features, or developing new workflows.Develop and maintain thorough documentation for all support processes, bug and enhancement tracking to ensure knowledge transfer and consistency in service delivery.Install, configure, test, deploy, and upgrade software on the Raptor trading platform.Coordinate the release of new applications and F.I.X configurations and enhancements with internal/external clients, execution venues or vendors.Onboard clients and exchange routes on F.I.X gateways.Resolve application / technical problems and provide solutions.Manage communication of system and application outages to the end users.Capacity planning, Incident and Problem management.Collaborate with internal support teams, vendors, and business unit personnel to monitor. the status of ongoing technology issues and expedite resolution.Profile requiredBasic QualificationsProven ability to perform effectively under pressure while managing competing priorities and tight deadlines.Strong analytical, strategic thinking, communication and stakeholder facilitation skills.Demonstrated project management experience, with a proven ability to plan, coordinate, and deliver initiatives on schedule while effectively managing risks, stakeholders, and competing priorities.Securities and trading industry experience/strong background in technology operations in the financial markets industry.Minimum 3 years of experience with F.I.X protocol including client onboarding, regression testing, and exchange certification processes.Ability to process multiple client communication streams and make high-quality decisions under pressure.Desire and ability to learn new skills and tools, and enthusiastically take on new opportunities and tough challenges.Global support availability to troubleshoot production related issues and perform checkouts. Availability to provide scheduled weekend and holiday support based on business needsPrevious experience supporting or working within a high-frequency trading (HFT) environment.Strong analytical and problem-solving abilities with keen attention to detail.Strong written and verbal communication skills.Self-motivated with the ability to prioritize and execute tasks in a high-pressure environment.PreferredExperience with Linux/Unix and Windows OS.Effective interpersonal skills and relationship-building skills.Experience with scripting and automation is a plus.Knowledge with virtual servers and management tool.Understanding of Equity Brokerage Trading and Middle/Back Office Operations.Knowledge of equity and option trading.Strong Vendor Relationship Management and negotiation experience.Experience with Equity and Options Trading Order Management Systems e.g. (Flextrade ColorPalette, Fidessa, Inforeach).High level understanding of Networking concepts (TCP, Firewall, Routing etc.) for troubleshooting connectivity issues.Experience using Jira or other Agile delivery tools.Why join usBusiness insightBernstein is widely recognized as a premier global equity research and brokerage firm, with a trading platform that spans the US, Europe, and Asia. Our research and trading capabilities are sought out by leading investment managers around the world, and we have a long history of our research receiving #1 rankings for overall quality and industry knowledge.Research is our legacy and foundation. Our brand is defined by our Blackbooks, renowned for their in-depth quantitative forecasts and unmatched industry expertise. Our Research Analysts are thought leaders who typically have many years of direct experience in the industries they cover. Our reputation is for the very highest caliber of disciplined investment and industry analysis.In 2019 Bernstein acquired Autonomous Research, a highly regarded global financial services independent research firm. This acquisition further strengthened us as the preeminent provider of the highest-quality research to our clients worldwide.On April 1, 2024, AllianceBernstein and Societe Generale announced the official launch of Bernstein, a new joint venture expanding our global cash equities and equity research business. Clients now have unparalleled equity liquidity access and a full range of integrated services, leveraging Bernstein’s cash equities and research capabilities and Societe Generale’s equity derivatives, prime services and equity capital markets offering.

Vos missions au quotidienL’objectif de Global Banking Technology & Operations (GBTO) Canada est de fournir des services quotidiens aux entités de banque d’investissement et de banque de financement de Société Générale, ainsi qu’à leurs clients, afin d’accélérer leur transformation. GBTO se distingue de ses concurrents par la rapidité de la transformation agile menée, la diffusion d’une culture technologique et data, l’accélération de la prise de décision et l’adoption d’une véritable approche industrielle, en s’appuyant sur différentes équipes, transverses ou alignées sur les sous‑unités métiers.L’équipe Risk Information System (RIS) appartient au département XRM (Cross Risk Metrics), qui vise à fournir des outils globaux de gestion du risque, à calculer des indicateurs de risque et à générer divers rapports de portefeuille pour les départements de gestion des risques et de service client. L’équipe RIS gère les applications RISKFEEDS, IRIS-PORTAL, IMAGINE et PRELUD 4.Vous rejoindrez l’équipe feature RIS Risk Integration et prendrez les responsabilités suivantes :Participer aux projets liés aux portefeuilles de risquesAméliorer et maintenir la plateforme RIS et les applications RISFournir le support Production L2–L3Autonome dans vos développements, vous bénéficierez toujours du soutien de l’équipe pour progresser continuellement sur les aspects fonctionnels et techniques. Vous serez également encouragé(e) à partager vos idées et vos approches en matière de software craftsmanship. L’amélioration continue est essentielle pour nous!VOTRE MISSIONAméliorations fonctionnelles : Participer et contribuer aux projets RIS et aux demandes ad hocAméliorations techniquesContribuer à la migration vers AzureOptimiser les performances des bases de données et applications RISParticiper à la transformation des modèles de risque en PythonConcevoir des workflows pour les extractions SQL et les rapports au format Excel/CSVDevOpsCI/CD Pipeline : Suivre le pipeline CI/CD RIS pour le développement et les mises en productionStandardiser l’usage de Sonarqube : S’assurer de la configuration du plugin et résoudre les problèmes identifiésSupport L2/L3 pour l’infrastructure de la plateforme RISSTACK TECHNIQUESoftware Craftsmanship : DDD, BDD, TDD, Design Patterns, Clean CodeLangages : Java 8 ou supérieur, PL/SQLMultithreading, programmation concurrenteFrameworks : Spring Boot, Spring Framework (core)Bases de données : Oracle v19 ou supérieur, PostgresOutil de build : MavenTests : JUnit 5Documentation API : Springdoc OpenAPI (Swagger UI)DevOps : GitHub Actions, Jenkins, LinuxRéseau : DNS, TCP/IPAtouts supplémentaires :Kafka (Event Hub)Sécurité : Spring Security avec JWT ou OAuth2Tests : Mockito pour les tests unitaires et d’intégrationBig Data : Spark, Azure Data Lake, Sok8sMonitoring : Elastic, ITRSCloud : Azure, Docker, KubernetesAngularQUEL SERA VOTRE QUOTIDIEN ?Votre contribution aux activités journalières de l’équipe :Interagir avec les parties prenantes pour décomposer les demandes en stories détaillées et développer du code en appliquant les meilleures pratiques de Software Craftsmanship dans des environnements technologiques variés.Livrer du code fonctionnel répondant aux critères d’acceptation et à la définition de fini, tout en garantissant la qualité et la cohérence du produit via les tests, le déploiement et les activités de production.Documenter les conceptions et spécifications techniques, maintenir les cas de tests et gérer les demandes, incidents et événements majeurs afin d’identifier les causes racines et les solutions.Gérer les processus de mise en production, incluant la rédaction des release notes, la création de scripts de release et la conduite des déploiements avec plans de contingence et de rollback.Maintenir les modules spécifiques C/c, transformer les systèmes legacy et contribuer à la mise en œuvre du Software Craftsmanship et du cadre Agile.Et si c’était vous ?COMPÉTENCES ET QUALIFICATIONSIndispensable :Capacité à développer, tester, documenter et assurer le support L3 de l’application (MPT).Compétences Cloud (sécurité, infrastructure, architecture, design patterns…).Expérience avec Spring Boot pour la création d’API RESTful et de microservices.Maîtrise de la méthodologie Agile (Scrum).Diplôme de premier cycle en informatique ou équivalent.Atouts (Nice to Have) :Connaissance du secteur bancairePlus de 2 ans d’expérience avec Spark 4.0Plus de 2 ans de développement en PythonConnaissance approfondie du SDLCCompréhension des services financiers et des produits associésSolides compétences organisationnelles et communicationnellesCapacité d’analyse et de réflexion stratégique, avec aptitude à résoudre des problèmes et à prendre des décisionsCompétences linguistiques:L'habilité de communiquer en anglais, tant à l'oral que par écrit, est une exigence puisque la personne occupant ce poste devra collaborer régulièrement avec des collègues et des partenaires situés aux États-Unis.Plus qu’un poste, un tremplinPourquoi nous choisir ?Société Générale s’engage à offrir une expérience de recrutement inclusive à tous les candidats. Si vous avez besoin de mesures d’adaptation raisonnables pendant le processus de recrutement, nous vous prions de bien vouloir en informer notre équipe de recrutement.NOTRE CULTURE:Chez Société Générale, nous vivons selon nos 4 valeurs fondamentales : engagement, responsabilité, esprit d'équipe et innovation. Nous sommes engagés et faisons preuve de considération pour les autres. Nous agissons de manière éthique et avec courage. Nous concentrons notre talent et notre énergie sur la réussite collective. Nous expérimentons et proposons de nouvelles idées. Ainsi, nous maximisons notre capacité à répondre aux besoins des clients et à anticiper les évolutions du marché. Société Générale s'engage à renforcer les liens avec ses collègues, les communautés et le monde dans lequel nous vivons, car les relations sont au cœur de notre fonctionnement.Pour plus d'informations sur nos initiatives Culture et Conduite, veuillez consulter ce lien (https://americas.societegenerale.com/en/careers/get-know-culture/)D&I:Notre mission en matière de diversité et d'inclusion : Recruter, développer, faire progresser et retenir une main-d'œuvre diversifiée, unie dans nos efforts pour améliorer notre position concurrentielle et offrir des solutions innovantes à nos clients.Notre vision de la diversité et de l'inclusion :Une main-d'œuvre engagée et diversifiée sur le plan démographique, à l'image des communautés dans lesquelles nous opérons.Une culture et un lieu de travail inclusifs qui reconnaissent les besoins uniques des employés et utilisent leurs divers talents. Engager notre communauté et notre marché, et positionner l'organisation pour répondre aux besoins de tous ses clients.Pour plus d'informations sur nos initiatives D&I, veuillez consulter ce lien : https://americas.societegenerale.com/fr/carrieres/apprenez-nous-connaitre/

Vos missions au quotidienBasé dans nos locaux de Boulogne-Billancourt (92), vous intégrerez la Direction Marketing et rejoindrez plus particulièrement l'équipe Bourse & Investissement.Vos principales missions consistent à : Projets et mise en production. Campagne marketing.Amélioration continue des produits.Mise à jour des bases de valeur.Veille & analyse du marché.Rendez-vous partenaires.Et si c’était vous ?Vous recherchez un stage de 6 mois à partir de janvier 2027 et préparez actuellement un BAC+4/5 en école de commerce ou à l'université, avec une spécialisation en Marketing, Banque, Finance, Épargne ou Produits financiers.Une première expérience dans le secteur de la banque, de la finance ou de la distribution de produits d'épargne serait particulièrement appréciée.Vous êtes reconnu(e) pour votre dynamisme, votre curiosité, votre sens de l'organisation ainsi que votre capacité à mener plusieurs sujets de front. Vous disposez d'excellentes qualités rédactionnelles et relationnelles, aussi bien à l'écrit qu'à l'oral.Un véritable atout pour réussir dans ce stage : votre intérêt pour les univers de l'épargne, du digital, du marketing et des produits financiers. Votre appétence pour les enjeux de développement de l'offre, l'expérience client et la communication marketing sera un réel plus.Enfin, votre proactivité, votre esprit d'initiative et votre capacité d'adaptation vous permettront de vous intégrer rapidement au sein d'une équipe dynamique et bienveillante.Lieu : Boulogne-Billancourt (92) Date de début : Janvier 2027 Durée : 6 moisPlus qu’un poste, un tremplinPourquoi nous choisir ?BoursoBank, filiale du groupe Société Générale, est pionnière et leader sur ses deux activités : la banque en ligne et l’information économique et financière sur Internet avec son Portail Boursorama.com.Avec son positionnement unique de banque-média et un développement centré sur les nouvelles attentes des clients (autonomie, simplicité, accès à l’information, sécurité et frais réduits), BoursoBank compte aujourd’hui plus 8 millions de clients et conforte, d’année en année, sa position d’acteur bancaire majeur en France.Engagée à simplifier la banque, à donner du pouvoir d’achat à ses clients et à offrir à chacun la faculté d’agir sur son argent, BoursoBank a aussi l’ambition de participer de façon active et responsable à la transition écologique de ses clients en plus de celle qu’elle opère pour son propre fonctionnement. C’est grâce et avec l’ensemble de ses équipes, sensibilisées et actives à l’optimisation de l’impact environnemental et social quel que soit leur métier, que BoursoBank est certifiée B Corp depuis février 2023 et labélisée Numérique Responsable de niveau 2 depuis mars 2025.BoursoBank a également à cœur d’assurer le bien-être de ses équipes en proposant divers avantages à travers notamment un accord d’intéressement motivant, un plan d’Epargne Entreprise, un plan d’épargne Retraite et une prise en charge à plus de 60 % de la mutuelle et des tickets restaurant.Et parce que la diversité est une force, BoursoBank s’engage à offrir des opportunités inclusives et accueillantes pour tous.Envie de prendre part à cette aventure professionnelle enrichissante et construire un projet professionnel solide ?Rejoignez vos 1 000 futurs collègues dans nos locaux de Boulogne-Billancourt (92) ou, pour certains de nos métiers, de Nancy (54), pour faire partie d’une équipe où les talents de chacun sont développés !

ResponsibilitiesThe KYC Risk & Control Manager within the CLD Controls Office is responsible for overseeing and ensuring the end-to-end control environment is operating as intended throughout the client lifecycle across APAC CLD.Core responsibilities include:Inspection• Oversee regulatory inspections, internal and external audits, and Compliance testing programs relating to APAC CLD• Manage tracking and delivery of inspection recommendations, ensuring stakeholders are informed and commitments are completed on time• Evaluate inspection findings and recommendations and implement new or enhanced controls to strengthen operational processes and reportingControls - Core• Identify key risks and optimize controls through BAU escalations and periodic review programs such as RCSA and COMPASS• Identify and remediate control gaps, lead operational error remediation, and partner with stakeholders to agree root causes and appropriate corrective actionsMonitor control effectiveness and enhance the control framework as it matures• Partner with CLD production managers to establish and drive control meetings that effectively address operating risk• Represent CLD interests in control‑ or regulatory‑driven initiatives• Oversee and perform second line of controls on post‑production client KYC files, ensure tested samples meet local and global quality requirements• Identify learning points from testing, integrate them into training and knowledge management programs and proactively, identify weaknesses in the controls framework and implement corrective actions to drive continuous improvementControls Tower• Client KYC status and data quality management, scheduling for reviews, KPI for production & controls and data extraction for various business, regulatory needsChange Management• Interpret Compliance policies and internal guidance and facilitate discussions with Compliance and CLD Norms & Experts to support KYC analysis and controls• Build strong knowledge across the full client lifecycle including sales initiation, onboarding, refreshes, and offboarding• Update procedures, knowledge logs, training materials, and tools based on changes in policies, internal guidance, or inspection findings• Define a robust framework to manage procedural changes and ensure they are effectively embedded and communicated within CLD• Design a knowledge management framework to disseminate information through bulletins, new‑hire training, refresher courses, and targeted training sessions.Profile requiredTechnical and Competency Skills:• Practical knowledge of AML/CFT and non‑financial crime regulations (e.g. US, FCA, HKMA, MAS, FATCA, OECD), gained through experience in client onboarding/KYC, Compliance, controls, or audit• Strong attention to detail with an open and investigative mindset, able to identify issues both at a high level and in depth• Strong team player with excellent communication, partnering, and influencing skills• Good organisational skills, with the ability to work in a dynamic and high‑pressure environment while managing competing priorities• Highly motivated self‑starter, eager to learn and willing to work on a variety of assignments• Demonstrated ability to think innovatively and challenge the status quo• Able to communicate risks and issues proactively and escalate blocking points to management with proposed mitigation plans• (Optional) CAMS certified or equivalent.BEHAVIORAL SKILLS:Client - Risk: I strive to satisfy clients while taking into account risks for the companyTeam Spirit - Synergies: I make cooperation with colleagues in and outside my team a priorityInnovation - Simplification: I make things & ideas simple Responsibility - Accountability: I make decisions in my scope of responsibilitiesCommitment - Sustainability: I strive to develop my skills and knowledge. Why join usBusiness insightOUR CULTURE: At Societe Generale, we live by our 4 core values of commitment, responsibility, team spirit and innovation. We are engaged and demonstrate consideration for others. We act ethically and with courage. We focus our talent and energy on collective success. We experiment and propose new ideas. This way, we maximize our ability to serve client needs and anticipate market changes. Societe Generale is committed to strengthening bonds with colleagues, communities, and the world in which we live, because relationships are at the heart of how we operate. Please visit our APAC career website: https://www.societegenerale.asia/en/careers/building-your-career-with/ for more information.DIVERSITY, EQUITY & INCLUSION (DE&I):Our mission: Recruit, develop, advance, and retain a diverse workforce that is united in our efforts to enhance our competitive position and deliver innovative solutions to our clients.Our vision: • Engaged workforce that is demographically diverse in a way that reflects the communities in which we operate• Inclusive culture and workplace that recognizes employees' unique needs and utilizes their diverse talents • Engage our community and marketplace, and position the organization to meet the needs of all its clientsCheck out our DE&I initiatives: https://www.societegenerale.asia/en/careers/diversity-equity-inclusion-dei/Department Description:The Client Lifecycle & Digital Department (CLD) is part of the Wholesale Clients Technology & Operations division within Global Banking Technology & Operations (GBTO).CLD delivers a state-of-the-art digital platform supporting users and clients across pre-trade, execution, and post-trade activities. Our goal is to enhance client knowledge, provide a seamless user experience throughout the client lifecycle, and mitigate risk to protect the bank.Teams within CLD:• New Business Onboarding: Manages and completes all new client onboarding activities• Existing Client Management: Handles KYC reviews, including periodic reviews, trigger events, and remediation• CLD Controls Office: Oversees operational risk and controls, audit inspections, regulatory change management (AML and non-AML), training, procedures, client/regulatory data, and quality assurance• Client Experience Management: Provides bespoke service to key clients and acts as the final escalation point for client incidents and requests

Vos missions au quotidienOffrir la meilleure expérience client, voilà votre mission !Accueillir Isabelle et la conseiller sur ses opérations bancaires du quotidien, conseiller Mehdi sur les services disponibles pour faciliter ses paiements, ou encore accompagner Sarah pour l’ouverture d’un livret jeune pour son fils … Au quotidien vous accueillez, orientez et conseillez au mieux les clients afin de répondre à leurs besoins et simplifier leur expérience bancaire. Vous intégrez une équipe accueillante, solidaire et votre manager vous guidera tout au long de votre parcours pour développer un haut niveau d’expertise reconnu chez nos conseillersConcrètement, vous serez amené à : · Assurer un accueil chaleureux et professionnel à la clientèle · Aider les clients dans la gestion des opérations bancaires courantes et développer leur autonomie par la promotion du digital pour garantir une expérience fluide et satisfaisante.· Offrir des conseils en recommandant des produits et des services adaptés aux besoins de chaque client (livrets d’épargne, cartes, banque à distance …), ce qui vous permettra de générer progressivement un portefeuille de clients particuliers· Analyser la situation financière de vos clients et les risques associés aux opérations et placements que vous proposez· Participer à des campagnes de promotions et relever des challenges commerciauxEt si c’était vous ?Avant tout, c’est votre personnalité que nous allons aimer ! • Doté d’un excellent relationnel, vous êtes à l’écoute de vos clients et faites de leur satisfaction votre priorité • Vous savez convaincre et faites preuve de pédagogie envers vos clients• Dynamique et positif, vous aimez travailler en équipe et faites preuve d’adaptabilité en toute circonstance • Organisé et rigoureux, vous savez prioriser vos actionsVous êtes diplômé d’un Bac+3 en banque, finance, ou commerce.Vos premières expériences professionnelles ont révélé votre goût pour la relation client et vous souhaitez développer votre sens commercial.Plus qu’un poste, un tremplinDevenir Conseiller d’accueil chez SG, c’est être le premier contact des clients et contribuer à leur expérience fluide et agréable dans la banque de référence de la satisfaction clients. Vous bénéficierez de formations personnalisées, et votre réussite vous donnera accès à une carrière dynamique avec la possibilité d’évoluer vers de nouveaux métiers comme Conseiller clientèle.Rejoindre SG permet de bénéficier de nombreux avantages : Package rémunération (fixe, variable, intéressement, participation), télétravail, congés et RTT additionnels, Compte Epargne Temps monétisable, restauration d’entreprise et/ou titres restaurant, politique parentale avantageuse, avantages bancaires, mutuelle et prévoyance, Comité Social et Economique d’Entreprise (CSEE)…Comment nous rejoindre ? 1. Vous postulez et votre candidature est retenue, bravo !2. Vous réalisez nos tests de sélection3. Vous passez un entretien avec un acteur RH et un manager opérationnel4. Félicitations ! Vous signez rapidement votre contrat et vous intégrez votre nouvelle équipePourquoi nous choisir ?Avec 1 400 agences et 25 000 collaborateurs dans toute la France, SG est la banque de détail du groupe Société Générale. Chez SG, vous pouvez développer vos compétences, et approfondir vos expertises, dans un environnement qui conjugue challenge et bienveillance, en vous offrant un accompagnement constant de vos manager et responsable RH et les avantages d’un grand groupe. Chez SG, notre succès repose sur l'esprit d'équipe, la diversité et la complémentarité de nos métiers. Engagés aux côtés de nos clients et conscients de notre rôle à jouer, nous les accompagnons dans leurs projets de développement.Rejoindre SG, c’est intégrer une équipe de talents, engagés pour leurs clients et tournés vers l'avenir. Chez SG, faites grandir vos ambitions.

ResponsibilitiesJoin our Fixed Income, Forex and Credit (FFC) teams as a C# Developer and contribute to the software development in a dynamic Agile Feature team by taking on an exciting challenge of driving the animation of deal processing for our corporate and investment banking. In high impact collaboration with EMEA, Asia and Amer team you will be able to assist in the transformation to Microservice Architecture, gain deep functional expertise, tackle complex challenges and thrive in an innovative growth drive environment.You will work across all phases of the SDLC – from business analysis and technical design to development, testing and deployment – ensuring high performance and reliability. You'll be a part of an internationally distributed team (based in France, India, Canada and Poland) and help drive innovation in a fast-paced trading environment.*We're hiring multiple C# Developers to join this growing team. Even if this posting has been online for some time, we'd still encourage you to apply, as we continue to recruit more than 1 opening. Your responsibilities will include:Building, delivering, and maintaining high-quality applications while applying software craftsmanship best practicesDesigning, developing, and supporting features across the application lifecycleGaining exposure to a wide range of financial domains, including Pre-Trade, Deal Processing, Risk, and Middle & Back Office functionsProviding production support and ensuring the reliability of existing application featuresIdentifying opportunities for process and system improvements and driving related initiativesCommunicating clearly and effectively with stakeholders, clients, and managementWriting unit tests and participating in code reviews to ensure high-qualityProfile requiredYou'll be best suited for this role if :You have at least 3 years of professional experience in C#/.NET backend developmentYou havehands-on experience with some of the technologies in our stack, including .NET, .NET Framework, MS SQL Server, Oracle, PostgreSQL, WinForms, DevExpress, ASP.NET, REST APIs, gRPC, RabbitMQ, GitHub, Gerrit, Jenkins, and TeamCityYou communicate confidently in English (French proficiency would be an asset)You enjoy working collaboratively and are eager to share knowledge with othersYou take ownership of your work and have a proactive, problem-solving mindsetWhy join usYour future with Societe Generale will include:Work in a pleasant atmosphere as part of an international team in a brand-new office in the center of Warsaw, designed with facilities for people with disabilitiesAn active role in an international structure and the opportunity for growthAccess to educational platforms and language coursesStabilityCompetitive salary based on seniority and skillsSupport in quick adaptation in the companyExtraordinary health package with extensive dental careHybrid work (3 office days per week) and one-time bonus for home office equipmentEven more benefits such as meal allowance, holiday fund, sports card and insurance*Please be informed that we will be accepting only resumes in English.Business insightAt Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!Still hesitating?You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.

ResponsibilitiesThe position is for a C#/.NET developer to join the Fixed Income electronic trading team. This team develops and maintains software solutions, supporting price streaming, RFQ workflows, Order Management Systems (OMS), and straight-through processing of electronic trades. Our applications interface with multiple external electronic trading platforms and exchanges, including Bloomberg, Tradeweb, BrokerTec, among others.The role focuses on the development of our strategic trading tool, enabling dealer-to-client and inter-dealer trading across the Fixed Income market. Responsibilities encompass both client-side and server-side development. The candidate will be actively involved throughout the full software development lifecycle, including specification definition, coding, testing, documentation, deployment, and ongoing support.The successful candidate is expected to adhere to Agile methodologies, continuous delivery practices, and change management processes to ensure high-quality and timely software delivery.Primary tasks include, but are not limited to:Design, develop, and enhance Fixed Income electronic trading platforms supporting desks such as: US Linear Rates, US Treasuries, LATAM, FX.Deliver client side and server side .NET/C# components for real time trading and pricing applications. Collaborate closely with traders, sales, and product stakeholders to translate business requirements into clear technical specifications. Partner with senior developers and architects to propose, review, and implement scalable technical designs. Estimate development effort, manage priorities, and ensure timely and high quality delivery of assigned initiatives. Develop robust, well tested, maintainable code aligned with internal engineering standards. Actively follow CI/CD pipelines, release orchestration, and change management processes. Provide 2nd and 3rd level production support, including incident analysis and resolution in a trading time sensitive context. Coordinate and participate in software release rollouts and post implementation validation. Communicate clear status updates, risks, and dependencies to management and stakeholders. Collaborate effectively with infrastructure, networking, middleware, and other development teams. Profile requiredEducationBachelor’s or master’s degree in computer science, Engineering, or a related fieldDegree or coursework in Finance is a strong advantageTechnical Skills (Required)Strong foundation in object-oriented design and programming principlesAdvanced proficiency in C# and .NETSolid understanding of design patterns, including MVVMHands on experience with Git based source controlWorking knowledge of Agile / Scrum methodologiesExperience with Dependency Injection and Entity FrameworkFamiliarity with CI/CD pipelines and tools such as TeamCity and JenkinsExperience with multithreaded or concurrent systemsTechnical Skills (Preferred / Plus)Knowledge of Fixed Income products and market structurePrior exposure to Electronic Trading platforms and workflows The candidate will be supervised by senior developers but after the training period, success will depend on how autonomously the candidate can work. All design decisions will need to be reviewed by a senior developer prior to implementation.Why join usBusiness insightSociete Generale is committed to offering an inclusive recruitment experience to all candidates. If you require any reasonable accommodations during the recruitment process, please do not hesitate to let our Recruiters know.OUR CULTURE: At Societe Generale, we live by our 4 core values of commitment, responsibility, team spirit and innovation. We are engaged and demonstrate consideration for others. We act ethically and with courage. We focus our talent and energy on collective success. We experiment and propose new ideas. This way, we maximize our ability to serve client needs and anticipate market changes. Societe Generale is committed to strengthening bonds with colleagues, communities, and the world in which we live, because relationships are at the heart of how we operate. For more information about our Culture and Conduct initiatives, please visit this link (https://americas.societegenerale.com/en/careers/get-know-culture/)DIVERSITY, INCLUSION & BELONGING (“DIB”):Our DIB Mission: Recruit, develop, retain and advance a talented workforce that is united in our efforts to leverage our talent and further develop an inclusive environment that will enhance our competitive position and deliver innovative solutions to our clients. It seeks to foster an environment where employee differences are valued and where all employees feel engaged, supported, respected, and informed. For more information about our DIB initiatives, please visit this link: https://americas.societegenerale.com/en/careers/get-know-diversity/COMPENSATION:Base salary range does not include overtime pay, bonus and/or other benefits, where applicable. Actual base salary offer will vary based on skills and experience. The role is eligible for an annual discretionary bonus and includes a competitive benefits package including 401(k) plan with company match, medical/dental/vision, and other benefits for fertility, wellness, student loans and commuters.

ResponsibilitiesThe SGUS Compliance Department monitors the corporate banking, investment banking and broker–dealer activities of SGUS and reports on the compliance risks and issues to SGUS and Global Compliance Senior Management. Additionally, the SGUS Compliance Department works closely with the Global Compliance Department in Paris to ensure effective implementation of Global Compliance policies and to coordinate all cross-border business transactions and activities. The SGUS Compliance Department is responsible for monitoring the handling of sensitive confidential business information by SGUS personnel through the Compliance Control Room. It administers the SGUS Employee Investment Policy, arranges for the registration of broker–dealer personnel, and conducts compliance training. In addition, the Advisory Team provides the various business lines with guidance and advice on relevant rules and regulations. The US Financial Crime department is responsible for ensuring compliance with anti-money laundering (“AML”), Bank Secrecy Act, USA PATRIOT Act, OFAC and sanctions regulations for the US operations. Additionally, AML oversees key processes and risks of the KYC department.Responsibilities include, but are not limited to: Assist Senior Advisory staff in providing compliance guidance and support to EQD business lines, firm management, support functions and compliance teams. Assist in the creation, implementation, and execution of the training program for all related compliance matters to the EQD business lines, support functions and compliance support staff on relevant rules and regulations. Assist and where necessary update Compliance Policies and Procedures to be current with FINRA/SEC rules, regulations and business model.Assist in the response of regulatory inquiries and provide support during regulatory examinations. Work closely with Senior Advisory staff, IT and Operations personnel on the implementation of regulatory initiatives.Compliance Advisor will cover the following areas of the business: Equity, Equity Derivatives and FuturesWork with relevant stakeholders on the team to provide compliance guidance on new product initiatives impacting the EQD space. Conduct quarterly reviews of EQD business unit trade activity, as well as marketing material, in an effort to identify potential compliance issues. Support and execute the Compliance Risk Assessment process for the EQD Advisory Team.Assist in the design, when new or amended regulation is enacted, and support the maintenance of the written supervisory procedures applicable to the EQD business units.Profile requiredCompetencies: Strong interpersonal and written/verbal communication skills.Strong analytical, problem-solving and organizational skills.Great attention to detail.Capable of handling multiple, simultaneous, and various ad-hoc requests.Demonstrated history of taking initiative.Ability to prioritize and work in a dynamic, deadline-focused environment.Analytical capability: Able to break down complex problems into simple manageable units, develops solutions for each unit, and integrates them back into the whole. Can absorb ideas quickly and apply then pragmaticallyRisk ManagementResults oriented: setting goals and priorities that maximize the use of resources available to consistently deliver quality resultsStrong interpersonal effectiveness: is self aware of their own behavior and work style, as well as tolerant of different needs and viewpoints. Demonstrates interest in others opinions and shows consideration, concern and respect for other people feelingsCommunication Skills: excellent verbal, writing and presentation skills with the ability to interact with stakeholders at all levels within the organization and be able to relay complex technical concept to non-technical audienceLeadership: create an inspiring vision, set direction and motivate others to follow that direction and reach that vision Technical Skills & Knowledge:Advanced experience with Microsoft Word, Excel, and PowerPointExcellent writing skillsSecurities licenses a plus Qualifications (Experience, Education, Languages):Bachelors DegreeCandidate should have a minimum of 5 years’ experience in Compliance, with a focus or dealing with equity and/or equity derivative rules and regulations.Ability to assist and support CPLE staff in providing advice to front office staff on a wide range of product offerings.Why join usBusiness insightSociete Generale is committed to offering an inclusive recruitment experience to all candidates. If you require any reasonable accommodations during the recruitment process, please do not hesitate to let our Recruiters know.OUR CULTURE: At Societe Generale, we live by our 4 core values of commitment, responsibility, team spirit and innovation. We are engaged and demonstrate consideration for others. We act ethically and with courage. We focus our talent and energy on collective success. We experiment and propose new ideas. This way, we maximize our ability to serve client needs and anticipate market changes. Societe Generale is committed to strengthening bonds with colleagues, communities, and the world in which we live, because relationships are at the heart of how we operate. For more information about our Culture and Conduct initiatives, please visit this link (https://americas.societegenerale.com/en/careers/get-know-culture/)DIVERSITY, INCLUSION & BELONGING (“DIB”):Our DIB Mission: Recruit, develop, retain and advance a talented workforce that is united in our efforts to leverage our talent and further develop an inclusive environment that will enhance our competitive position and deliver innovative solutions to our clients. It seeks to foster an environment where employee differences are valued and where all employees feel engaged, supported, respected, and informed. For more information about our DIB initiatives, please visit this link: https://americas.societegenerale.com/en/careers/get-know-diversity/COMPENSATION:Base salary range does not include overtime pay, bonus and/or other benefits, where applicable. Actual base salary offer will vary based on skills and experience. The role is eligible for an annual discretionary bonus and includes a competitive benefits package including 401(k) plan with company match, medical/dental/vision, and other benefits for fertility, wellness, student loans and commuters.