ResponsibilitiesSociete Generale Global Solution Centre (SG GSC) acts as a business solutions center for Société Générale, one of the largest European financial groups. We provide high quality professional services in over 35 countries in various business areas - Finance & Accounting, HR, IT and Corporate Operations. Our mission is to be a partner of choice, valued for owning, transforming and innovating with best-in-class talent. IT Filiere is part of the Centre and comprises four Perimeters: Retail Banking, Security and Infrastructure, Internal Support Applications and Investment Banking, with a total of more than 800 IT professionals.Project Description:The role will be part of the ASSU Business Line, in charge of the insurance activities of the Group. The context of the assignment falls more specifically within the IT Department, which is responsible for the evolution of the information system.AI and Data Science are rapidly becoming strategic drivers within the ASSU organization. To accelerate this transformation, we have created dedicated, cross functional squads within the Data & AI Tribe, bringing together experts committed to solving high impact business challenges through cutting edge technologies.As part of this community, our Data Scientists collaborate closely to design state of the art models, enhance and scale existing solutions, and deliver AI products that directly support and strengthen our insurance business. You will work on initiatives such as the Document Factory, an advanced platform for automated information extraction from scanned documents, and AI Agents powered by RAG and Generative AI to enable intelligent, context aware interactions.RESPONSIBILITIESWhat you will do:•You will join a dynamic and innovative team, working as a Senior Data Scientists on topics such as•Document Factory•RAG (Retrieval-Augmented Generation) and AI Agents – strengthening existing models and scaling them•Ensuring a strong focus on innovation and continuous technology monitoringProfile required•Mastery of data science modeling: training classical models and fine‑tuning deep learning models such as BERT.•Strong knowledge of Python machine learning packages and libraries related to Generative AI: PyTorch, TensorFlow, Transformers, and LangChain.•Significant experience in NLP.•Experience in Computer Vision (OCR and YOLO models for object detection).•Experience in building a RAG system and solid knowledge of the Generative AI ecosystem (commercial LLMs such as GPT‑4, GPT‑4o, prompting techniques, and open‑source LLMs such as LLaMA 3, Mistral).•Implementation of metrics to evaluate model performance.Other skills:•Good interpersonal skills•The ability to quickly research and test state‑of‑the‑art models•The ability to propose different approaches and methods•French‑speakingWhy join usPlus, you will enjoy all our benefits:competitive compensation & remuneration, including annual performance bonus; preventive healthcare plan, and group health & life insurance; wide range of flexible benefits within a monthly budget; office perks, wellbeing and mental health programs; various social benefits and bonuses for personal or family events;9-to-5 workday & flexible (hybrid) work environment;additional paid and unpaid time off, including Sabbatical leave; learning and growth opportunities based on individual development and career plans; unlimited access to various eLearning resources.Business insightWe are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years, or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful daily and develop or strengthen your expertise, you will feel right at home with us! Still hesitating?We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection. We are an equal opportunities employer, and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, sexual or gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

ResponsibilitiesThe Compliance Department at Société Générale helps ensure the firm conducts its banking and financial activities in accordance with applicable laws, regulations, internal policies, and ethical standards. The department plays a critical role in safeguarding the firm by managing non‑compliance and reputational risks, while supporting the business in its day‑to‑day activities and strategic initiatives, including the development of new products and services. As part of the firm’s second line of defense, Compliance partners closely with the business to establish clear frameworks, assess and monitor risks, provide guidance and training, and promote a strong culture of integrity and accountability across the Group.The Compliance Department is seeking a Vice President‑level Compliance professional to support the global Swap Dealer Compliance Advisory team, providing coverage of Swap Dealer and Security-based Swap Dealer activities. The team serves as the Swap Dealer Compliance Office, responsible for the ongoing compliance oversight of the Compliance Program implemented by Société Générale SA (“SG SA”) as a CFTC-registered Swap Dealer (“SD”) and SEC-registered Security-Based Swap Dealer (“SBSD”).The Swap Dealer Compliance Advisory team has a global mandate to proactively provide compliance and regulatory advisory services to Société Générale SA, acting through 14 dealing branches, including within Societe Generale in the United States (“SG US”).The Swap Dealer Compliance Advisory team is the principal point of contact for the US Commodity Futures Trading Commission (“CFTC”) and the National Futures Association (“NFA”) on swap dealer-related matters, the US Securities and Exchange Commission on security-based-swap-dealer related matters and as subject matter experts in respect of the Dodd-Frank Act (Title VII) (“DFA”), as applicable. Being New York-based, the role requires close collaboration with colleagues based in the UK covering SD and SBSD matters and the functional manager of the team based in Paris.Day-to-Day Responsibilities:Recommend and implement changes to the Societe Generale (“SG”) Swap Dealer (“SD”) and Security-based Swap Dealer (“SBSD”) Compliance Programs, including relevant policies, procedures and controls, on an ongoing basis;Provide robust, independent advice to SG Business Units/Service Units on DFA requirements;Collaborate with Compliance testing teams and other internal control functions to continually monitor, evaluate, establish and implement effective DFA Title VII-related policies, procedures and controls;Contribute to and review periodic reports that the Firm or Compliance management must make, either to SG DFA oversight forums or regulatory authorities;Work with Compliance colleagues on the development and coordination of ongoing training to employees on requirements impacting SG as an SD and SBSD;epresent Swap Dealer Compliance Advisory in firm-wide regulatory change programs/workstreams by providing sound advice as a Compliance stakeholder in respect of new regulations implementing OTC derivatives-related requirements or modifying existing requirements;Drive the review and implementation of new DFA-related regulation, presenting accordingly to the SG US Regulatory Change Committee and global regulatory change forums, as appropriate;Represent SG in external, DFA-related working groups and committees; Review and/or draft responses to internal and external regulatory queries relating to DFA matters;Otherwise assist SG Americas Compliance senior management, as required, relating to DFA matters;Ensure your adherence to all applicable internal policies; andRead, understand, and comply with SG Group’s Conduct Standards and corresponding requirements.Profile requiredThe ideal candidate is a motivated, seasoned, and versatile self‑starter with the ability to engage effectively with a range of stakeholders across the business and support functions. The role requires strong attention to detail, advanced analytical skills, and the ability to manage multiple initiatives simultaneously.Technical Skills: Required:Strong knowledge of laws, rules and regulations pertaining to financial services firms, including CFTC, SEC, FRB, FINRA, and/or NFA regulations setting out obligations of Swap Dealers and Security-based Swap Dealers;Experience working within a Swap Dealer and/or Security-Based Swap Dealer Compliance program to meet the requirements of the Dodd-Frank Act;Ability to evaluate complex regulatory/compliance matters and propose clear guidance to senior Swap Dealer Compliance Advisory team members for distribution to relevant teams;Ability to project confidence and professionalism in all dealings with front office and control function personnel; andAbility to develop and maintain positive and effective partnerships with colleagues and internal stakeholders.Preferred:Strong knowledge of Compliance risk management programs;Familiarity with clearing and trade reporting systems, and related compliance programs;Strong research skills, analytical and problem-solving skills, and attention to detail;Excellent organizational skills;Self-motivated and ability to effectively multi-task; andAbility to identify, develop and recommend "best practices" based on regulatory guidance and internal business practices.Experience Needed:Years of Experience: Five to seven years of compliance or regulatory experience, preferably in a trading environment, risk management function, or law firm, or with a US federal regulator or self-regulatory organization.Education: Bachelor's degree; Advanced degree in law or finance a plus.Language(s): English; French (a significant asset).Why join usBusiness insightSociete Generale is committed to offering an inclusive recruitment experience to all candidates. If you require any reasonable accommodations during the recruitment process, please do not hesitate to let our Recruiters know.OUR CULTURE: At Societe Generale, we live by our 4 core values of commitment, responsibility, team spirit and innovation. We are engaged and demonstrate consideration for others. We act ethically and with courage. We focus our talent and energy on collective success. We experiment and propose new ideas. This way, we maximize our ability to serve client needs and anticipate market changes. Societe Generale is committed to strengthening bonds with colleagues, communities, and the world in which we live, because relationships are at the heart of how we operate. For more information about our Culture and Conduct initiatives, please visit this link (https://americas.societegenerale.com/en/careers/get-know-culture/)DIVERSITY, INCLUSION & BELONGING (“DIB”):Our DIB Mission: Recruit, develop, retain and advance a talented workforce that is united in our efforts to leverage our talent and further develop an inclusive environment that will enhance our competitive position and deliver innovative solutions to our clients. It seeks to foster an environment where employee differences are valued and where all employees feel engaged, supported, respected, and informed. For more information about our DIB initiatives, please visit this link: https://americas.societegenerale.com/en/careers/get-know-diversity/COMPENSATION:Base salary range does not include overtime pay, bonus and/or other benefits, where applicable. Actual base salary offer will vary based on skills and experience. The role is eligible for an annual discretionary bonus and includes a competitive benefits package including 401(k) plan with company match, medical/dental/vision, and other benefits for fertility, wellness, student loans and commuters.

ResponsibilitiesMachine Learning & Data ScienceLead the design, development, and deployment of advanced Machine Learning solutions to solve complex business and operational challenges.Develop and optimize models across areas such as classification, clustering, anomaly detection, forecasting, recommendation systems, and predictive analytics.Drive the full model lifecycle from data exploration and feature engineering through experimentation, evaluation, deployment, and monitoring.Define model performance metrics, validation frameworks, and success criteria to ensure business relevance and measurable impact.Identify opportunities to leverage data and AI to improve operational efficiency, automation, decision-making, and user experience.Guide best practices in statistical analysis, experimentation, model governance, and AI quality assurance.Mentor and provide technical leadership to Data Scientists and AI practitioners across the organization.Generative AI & Agentic AILead the design and implementation of Generative AI solutions leveraging Large Language Models (LLMs), embeddings, Retrieval Augmented Generation (RAG), and multi-agent architectures.Develop AI agents capable of reasoning, planning, knowledge retrieval, and task orchestration within complex enterprise environments.Evaluate emerging AI technologies, models, and frameworks to identify opportunities for innovation and business value creation.Design and optimize prompt engineering, evaluation methodologies, guardrails, and AI safety mechanisms.Define architectures for agentic systems integrating enterprise data, business workflows, APIs, and knowledge repositories.Establish evaluation frameworks to measure accuracy, reliability, explainability, and operational readiness of GenAI and Agentic AI solutions.Drive proof-of-concepts and pilot initiatives from ideation through industrialization and production adoption.Profile requiredEducation & Experience9+ years of experience in Data Science, Machine Learning, or Applied AI roles.Proven experience leading end-to-end AI initiatives from experimentation through production deployment.Demonstrated ability to translate business challenges into scalable AI solutions.Experience mentoring Data Scientists and providing technical leadership across projects.Machine Learning & Data Science ExpertiseStrong expertise in supervised and unsupervised learning techniques, including classification, clustering, anomaly detection, forecasting, and recommendation systems.Deep understanding of statistical modeling, hypothesis testing, experimental design, and data analysis.Experience developing, evaluating, and optimizing machine learning models in production environments.Strong knowledge of feature engineering, model explainability, model monitoring, and performance evaluation.Experience working with large-scale structured and unstructured datasets.Generative AI & Agentic AI ExpertiseHands-on experience building Generative AI solutions using Large Language Models (LLMs).Strong understanding of Retrieval-Augmented Generation (RAG), embeddings, vector databases, prompt engineering, and evaluation methodologies.Experience designing and implementing AI agents, multi-agent systems, and autonomous workflows.Experience integrating LLMs with enterprise systems, APIs, business applications, and knowledge repositories.Understanding of AI guardrails, responsible AI principles, hallucination mitigation, and AI governance requirements.Experience evaluating and selecting foundation models based on business, technical, and operational criteria.Why join us “We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”. Business insightAt Société Générale, we are convinced that people are drivers of change, and that the world of tomorrowwill be shaped by all their initiatives, from the smallest to the most ambitious.Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!Still hesitating?You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices and sharing their skills with charities. There are many ways to get involved.

ResponsibilitiesRequisition Title: AWS Automation Expert with Java/Sprint Boot, Kubernetes & SparkBackground: As part of the development and maintenance of our Big Data infrastructure on public cloud, we are looking for an experienced administrator to manage, optimize and ensure the availability of a platform focused on Spark and Synapse, with on-premise environments soon to migrate to public cloud solutions such as Snowflake and Databricks.Level: Middle to ExpertTechnical skills - Must Have:Development: Java/Springboot, PowershellJava application containerization, AKS application deployment, Docker image creationAWS Kubernetes Service with a focus on its specificities: AWS Identity, CSI, Nodepool, autoscaling, VM spot, etc.CI/CD & GitOps: Jenkins, ArgoCD, GitHub/Git, Nexus, HarborLinux & Bash; mastery of security protocols: OAuth, SSLMonitoring: ElasticSearch/Kibana (user level, no administrator role).Technical skills - Good to Have:Big Data: Spark, Hive Metastore, Hadoop (Hadoop is optional)Notion of Snowflake, Databricks (knowledge of Snowflake and Databricks, particularly in terms of storage, Data Catalog, and Data FederationRelationship skills:Spirit of analysis and synthesis, autonomy and sense of responsibilityAbility to work as a team and communicate effectivelyCustomer focus and quality of serviceMain missions:Development of APIs in Java/Spring Facilitating interface with AWS, Application Lifecycle Management (CI/CD)Ensure automated deployment and integration of solutions while complying with security requirements of the bank (authorization, authentication, encryption, resilience, AWS policies, etc.)Ensure availability, performance, and security of deployed solutionsManage incidents and tickets related to the Hadoop infrastructure by providing quality technical supportChange management (preparation for change, testing, rollback, coordination with stakeholders, process)Participate in the development and monitoring of global production planningSet up and maintain technical documentation for internal teams and usersParticipate in task forces to solve complex technical problemsSupport customers in their transitions from on-premises to public cloudWork closely with publishers and internal teamsEnsure technical periodic penalty payments according to the defined scheduleProfile requiredSkill-set must have: Microsoft Azure + Java (Springboot) + DevOps8+ years of experienceEngineering graduate / MCA / Computer Science Graduate or PG. Automation of administration and requests (self-service, APIs, scripts, production KPIs)Skill-set must have: AWS + Java (Springboot) + Kubernetes + SparkWhy join usWe are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran statusBusiness insightAt Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!Still hesitating?You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection.

ResponsibilitiesSGSS Switzerland acts as Swiss Representative and Paying Agent of a portfolio of foreign funds (ETF and Non-ETF) distributed in Switzerland, and incorporated outside of Switzerland.Tasks and responsibilities:Support the activities of the regulatory team to ensure that all funds registered, listed and distributed inSwitzerland and are in compliance with the applicable law and the relevant guidelines of the Swiss Funds andAsset Management Association (SFAMA); preparation of the applications for submission to the authoritiesContribute to listing requests and mandatory publications; autonomous management of applications(modification of the funds’ documentation, new registration, mergers, liquidations, etc.); coordination ofthe documents, verification of Swiss mandatory contentsCheck of marketing materials in accordance with the Swiss requirements and the self-regulatory rulesMonitor and ensure the publication requirements of the legal documentsManagement of the timelines with the respect of the deadlinesEnsures appropriate communication with clients and counterpartsDoes general administrative workProfile requiredStudies & experience:Experience in Asset management, financial institutions, law and consultancy firms is considered an advantage2-4 years of experience ideally in the field of Swiss representation or are dynamic, young, and willing to learnLanguage skills:English: C1German: C1French language would be considered an advantageTechnical, operational & Soft skills:Swiss fund regulatory complianceKnowledge of Swiss financial market laws and regulationsAccountability and ownershipAbility to work independentlyStrong organizational skillsReliability in deadline‑driven environmentsWhy join usSociété Générale Switzerland is a multi-category bank offering every employee the possibility to have several careers in a professional career path. Internal mobility and training are two core areas we focus on, in a dynamic, prosperous and evolving context.Business insightAt Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!Still hesitating?You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.

ResponsibilitiesAs a DATA Project Manager, the candidate will join the Processes, Projects, Management and Reporting department within the Second-Level Control division of Société Générale Group’s Compliance Directorate.They will be required to liaise with the team of data scientists in India, the permanent auditors and all members of the department across the following three areas: Management of digital projects and tool improvements, Processes and methodologies, and Performance indicators and reporting.The Second-Level Control division carries out internal compliance audits across all business lines of the Société Générale Group. As such, each quarter, the department presents to the bank’s Executive Management the main risk areas identified during audit engagements, as well as data relating to the progress of these audit engagements.Responsibilities :Assist auditors and supervisors in implementing data-related solutions (Excel, Alteryx, Python, etc.) as part of their reviewsHelp identify opportunities for process automation (reporting, testing, etc.) and contribute to the implementation of solutionsContribute to the development of monitoring tools to track business activityHelp build the team’s understanding of data-related topicsA questionnaire will be provided to you in order to check your VIE (Société Générale and Business France) eligibility. For an efficient analysis of your application, please make sure to truthfully answer all the questions. Please note that it is mandatory to provide us a formal proof of your M2 diploma validation before the assignment start date. No VIE mission will start without this document. *Grade sheets are not accepted as justification of diploma.Profile requiredPLEASE NOTE that since this program is primarily an international development program, candidates cannot apply to a VIE assignment in their own country of citizenship.To facilitate the examination of your application by our English-speaking managers, we thank you for applying in English.Studies & experience:Graduate with a Master degree from Business/Engineering School or University with a specialization in ITA previous experience in a similar position would be a plusLanguage skills:Fluent in EnglishTechnical, operational & soft skills:Experience in data analysis using PythonThorough and detail-orientedInquisitive and curious mindsetSelf-motivatedStrong summarizing skillsProactive and able to take initiativeStrong analytical skills The VIE assignment in a nutshellThis VIE in Luxemburg is to begin as soon as possible, but you need to plan 3 months between your application date and the beginning of your VIE assignment. It will last 12 months.The VIE is a specific contract, under Business France’s eligibility criteria, opened to candidates under 28 and from the member states of the European Economic Space. For further information (including your financial indemnities), please see Mon VIE-VIA Business France.Why join usAs soon as you arrive, you will be integrated into our teams and will learn every day alongside our experts, who will support you in your tasks. Gradually, you will become more independent in your projects, making this experience a real career accelerator. You will also discover all the diversity of our businesses, in a sector that is constantly evolving and innovating.At the end of your VIE, various opportunities could be offered to you, in France and abroad.Business insightAt Societe Generale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!Still hesitating?You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.

ResponsibilitiesSociete Generale Global Solution Centre (SG GSC) acts as a business solutions center for Société Générale, one of the largest European financial groups. We provide high quality professional services in over 35 countries in various business areas - Finance & Accounting, HR, IT and Corporate Operations. Our mission is to be a partner of choice, valued for owning, transforming and innovating with best-in-class talent.Ready to turn data, regulatory insights and teamwork into concrete impact? Join CPLE/FCC’s Risk Assessment & Oversight team and help shape how AML/CFT and financial crime risks are assessed, monitored and reported at Group level. Our team brings together risk assessment methodologies, key risk indicators, oversight mechanisms, dashboards and governance reporting to support informed decisions across the organization.You will play an active role in major AML/CFT reporting campaigns and contribute to stronger, smarter and more efficient risk monitoring processes.Your mission (Main oversight activities)You will help drive key AML/CFT regulatory reporting exercises from start to finish, including:The Group Anti-Money Laundering Questionnaire for France, a major annual exercise submitted to the French supervisory authorities;The Supervisory Risk Assessment for European entities, supporting the future AMLA supervisory framework;Run AML/CFT reporting campaigns end to end: collect data, consolidate inputs, challenge quality and secure final deliverables;Connect with Group entities, local compliance teams and internal stakeholders to keep campaigns moving smoothly and on time;Build clear dashboards, key risk indicators and management information that make complex topics easier to steer;Spot trends, highlight risk areas and help turn analysis into concrete messages for governance bodies;Improve oversight tools and dashboards to make monitoring more reliable, user-friendly and efficient;Bring ideas to automate, simplify and continuously improve daily ways of working;Contribute to CPLE/FCC projects linked to regulatory change, new supervisory expectations and transformation initiatives.Profile required3–5 years of experience in banking, ideally in Compliance, Audit/Inspection, Legal, Reporting, Controls or a similar environment;A good grasp of regulatory topics; AML/CFT or financial crime compliance knowledge is definitely a plus;Good command of Excel and Power BI; Python or database management experience would be a nice bonus;Strong analytical skills and the ability to transform data and business inputs into sharp, useful insights;A talent for preparing clear PowerPoint presentations and management reporting materials;Good English skills; French skills will make you stand out;Project management basics and facilitation skills to help you coordinate topics, people and timelines with confidence;A strong interest in using AI in your day-to-day work to optimize existing activities, improve efficiency and help launch new initiatives.Why join usHere, you will find a flexible workplace and culture making this experience a real career accelerator.competitive compensation & remuneration, including annual performance bonus;preventive healthcare plan, and group health & life insurance;wide range of flexible benefits within a monthly budget;office perks, wellbeing and mental health programs;various social benefits and bonuses for personal or family events;9-to-5 workday & flexible working environment (hybrid);additional paid and unpaid time off, including Sabbatical leave;unlimited access to various eLearning resources.Business insightWe are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!Still hesitating?We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection.___We are an equal opportunities employer, and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, sexual or gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

ResponsibilitiesSkill-Basic Java, REST-API,UNIX, Analytical & Problem solving skillsTenure - 12 months Level-SECategory-Ordinary• Performing daily monitoring, reporting and being part of shift roaster in accordance with SLA/OLA and procedures• Perform and define monitoring tasks as per production need.• Perform detailed investigation and escalate to relevant team with analysis.• Ensure timely and accurate status reporting as per procedures and production needs.• Good understanding of SLA/OLA to identify task priorities. Incident, Request, Problem management as per defined guidelines• Ensure all ITIL principles are followed for incident, request and Problem management.• Good knowledge of Impulse usage to track.• Ensure Problem management is done where ever required.• Track the Problem Management anomalies to closure.• Own the data quality of all tracking. Ensure business continuity/ Crisis Management/ Reseliency in line with business criticality• Drive Major incident management process to handle any crisis on production.• Effective communication and stakeholder management.• Good understanding of business criticality.• Impact analysis, task prioritization and assignments based on SLA/OLA. Follow up and define Post Mortems and Remediation actions to improve production• Drive PM calls with all stakeholders.• Ensure post actions are defined for every improvement area identified.• Track the post actions to closure with regular follow up and communication.• Review the chronology and complete the PM document with right root causes identified.• Ensure the PM is published and communicated to all stake holders. Ensure support coverage in accordance with service coverage agreed with periodic review• Define and secure the service coverage.• Manage the setup as per the budget/scope agreed with business.• Ensure service continuity with respect to change management. Maintain good collaboration with internal and external partners• Manage all stake holders for the feature/application.• Drive governance meetings/ interactions with stakeholders to understand the concerns and share updates.• Contribute towards knowledge sharing sessions with our partners.• Focus on client centric approach towards user community. Define and conduct user satisfaction survey and improvement action plan• Define and help implement, Plan-Do-Check-Act improvement action plans based on VoC (Voice of Customer)• Identify levers to improve quality, reduce cost and reduce MTTR Change management and smooth transition of services• Able to define & put in place steps to mitigate production impacts due to PROD changes• Collaborate with partners to understand the Market/Technical/Business events• Communicate stakeholders about potential impacts to production• Be part of GO/NO-GO decision and raise alerts appropriately• Augment/Extend production coverage setup based on assessment Ensure Knowledge base and training material are up to date (Jive, known error database etc.) and contribute towards knowledge sharing• Define the strategy for the knowledge Management process for the project/team needs• Make sure there is no risks involved while onboarding new activities related to knowledge gap or documentation.• Make sure the documents have been maintained in structured manner in centralized place which is accessible for every one• Contribute towards knowledge sharing initiatives - design and drive. Anticipate and propose action plans for continuous improvement on production to gain efficiency, stability, etc.• Implement improvements on processes.• Implement automations to gain efficiency.• Contribute towards innovation ideas to improve production quality and customer satisfaction. People management (Career Path/ Mentoring/ Performance management etc)• Understand well the skill set of each individual.• Manage the load in accordance with the team capex.• Provide leadership on operational activities and guide the team. Contribute to sustain and improve production support practices• Take measures to improve production practices• Be an active contributor towards Production League backlogs• Ensure defined process are cascaded across Teams and followed through with KPI Preparedness to be part of autonomous feature teams• Demonstrate proficiency of agile model & CD practices.• Focus on upskilling to learn new technologies/ processes.• Contribute towards feature team backlogs. ITIL process knowledge• Knowledge on ITIL processes on Request fulfilment, Incident management, Problem Management & Change/Release Management.• Good exposure on Monitoring tools & implementation• Good knowledge & Exposure on any of CD/CI technologies such as Jenkins, XLDeploy etc• Good knowledge & Exposure on Monitoring Tools Understanding of functional domain and business processes• Build expertise on business process chain.• Contribute towards knowledge repository.• Ability to train/coach the team. Analytical skills, Influential skills & out of box thinking• Strong analytical ability to investigate complex issues.• Influential skills to take quick decisions in agreement with all stakeholders. Knowledge on Agile model and CD practices• Proficiency on Agile practices.• Good problem solving and ownership on actions performed.Profile requiredRequire 2-4 years relevant experience on application support (L2 Support).Good knowledge in Incident ,request ,problem, change management and experience supporting production applications.Basic knowledge in Unix, Java.Good knowledge in testing tools such as Postman.Good knowledge in Monitoring tools such as PUTTY, ELK stack etc.,Good knowledge in problem management and experience supporting production applicationsBasic knowledge of RDBMS. Good to have experience in writing Sqls, stored procedures and functions.Why join us"We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”.Business insightAt Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us! Still hesitating?You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices and sharing their skills with charities. There are many ways to get involved.We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection

Vos missions au quotidienOffrir la meilleure expérience client, voilà votre mission !Accompagner Sarah et Louis pour le financement de leur voiture, ouvrir un compte à la petite Théa qui vient de naître, aider Isabelle à préparer sa retraite ou Valentin à financer ses études … Au quotidien comme dans les moments clés de la vie, vous accompagnez les clients dans le développement de leurs projets. Vous intégrez une équipe accueillante, solidaire et votre maître de stage assurera votre formation tout au long de votre parcours pour développer le meilleur de vous-même. Concrètement, sous la responsabilité de votre maître de stage, vous serez amené à : · Accueillir, accompagner et conseiller les clients de l’agence en leur proposant des produits et placements adaptés à leurs besoins du quotidien (banque à distance, épargne, assurance, etc.) pour fidéliser notre clientèle · Contribuer au dynamisme de votre agence en étant proactif auprès des conseillers · Travailler en synergie avec nos experts au sein de la Banque · Développer l’autonomie des clients par la promotion du digital pour garantir une expérience fluide et satisfaisante, notamment avec l’Appli SGEt si c’était vous ?Avant tout, c’est votre personnalité que nous allons aimer ! • Doté d’un très bon relationnel et d’un véritable sens de l’écoute, vous savez vous adapter à chaque profil client• Vous savez convaincre et faites preuve de pédagogie envers vos clients• Dynamique et positif, vous aimez travailler en équipe et faites preuve d’adaptabilité en toute circonstance• Rigoureux et efficace, vous savez gérer plusieurs tâches simultanément Vous êtes étudiant de niveau Bac+2/3 en université ou école de commerce avec une spécialisation en banque/finance et vous maitrisez le pack office Durée du stage : 4 à 6 moisPlus qu’un poste, un tremplinDès votre arrivée, vous serez intégré dans nos équipes et apprendrez chaque jour aux côtés de nos experts qui vous accompagneront dans vos missions. Progressivement, vous gagnerez en autonomie sur vos projets pour faire de cette expérience un vrai accélérateur de carrière. Vous découvrirez également toute la diversité de nos métiers, dans un secteur qui évolue et innove en permanence.Pour poursuivre vos études ou à l’issue de votre parcours, diverses opportunités pourront s’offrir à vous au sein du Groupe.Comment nous rejoindre ? 1. Vous postulez et votre candidature est retenue, bravo !2. Vous passez un entretien avec un manager opérationnel3. Félicitations ! Vous signez rapidement votre convention et vous intégrez votre nouvelle équipePourquoi nous choisir ?Avec 1 400 agences et 25 000 collaborateurs dans toute la France, SG est la banque de détail du groupe Société Générale. Chez SG, vous pouvez développer vos compétences, et approfondir vos expertises, dans un environnement qui conjugue challenge et bienveillance, en vous offrant un accompagnement constant de vos manager et responsable RH et les avantages d’un grand groupe. Chez SG, notre succès repose sur l'esprit d'équipe, la diversité et la complémentarité de nos métiers. Engagés aux côtés de nos clients et conscients de notre rôle à jouer, nous les accompagnons dans leurs projets de développement.Rejoindre SG, c’est intégrer une équipe de talents, engagés pour leurs clients et tournés vers l'avenir. Chez SG, faites grandir vos ambitions.

ResponsibilitiesSkill-Basic Java, REST-API,UNIX, Analytical & Problem solving skillsTenure - 12 months Level-SECategory-Ordinary• Performing daily monitoring, reporting and being part of shift roaster in accordance with SLA/OLA and procedures• Perform and define monitoring tasks as per production need.• Perform detailed investigation and escalate to relevant team with analysis.• Ensure timely and accurate status reporting as per procedures and production needs.• Good understanding of SLA/OLA to identify task priorities. Incident, Request, Problem management as per defined guidelines• Ensure all ITIL principles are followed for incident, request and Problem management.• Good knowledge of Impulse usage to track.• Ensure Problem management is done where ever required.• Track the Problem Management anomalies to closure.• Own the data quality of all tracking. Ensure business continuity/ Crisis Management/ Reseliency in line with business criticality• Drive Major incident management process to handle any crisis on production.• Effective communication and stakeholder management.• Good understanding of business criticality.• Impact analysis, task prioritization and assignments based on SLA/OLA. Follow up and define Post Mortems and Remediation actions to improve production• Drive PM calls with all stakeholders.• Ensure post actions are defined for every improvement area identified.• Track the post actions to closure with regular follow up and communication.• Review the chronology and complete the PM document with right root causes identified.• Ensure the PM is published and communicated to all stake holders. Ensure support coverage in accordance with service coverage agreed with periodic review• Define and secure the service coverage.• Manage the setup as per the budget/scope agreed with business.• Ensure service continuity with respect to change management. Maintain good collaboration with internal and external partners• Manage all stake holders for the feature/application.• Drive governance meetings/ interactions with stakeholders to understand the concerns and share updates.• Contribute towards knowledge sharing sessions with our partners.• Focus on client centric approach towards user community. Define and conduct user satisfaction survey and improvement action plan• Define and help implement, Plan-Do-Check-Act improvement action plans based on VoC (Voice of Customer)• Identify levers to improve quality, reduce cost and reduce MTTR Change management and smooth transition of services• Able to define & put in place steps to mitigate production impacts due to PROD changes• Collaborate with partners to understand the Market/Technical/Business events• Communicate stakeholders about potential impacts to production• Be part of GO/NO-GO decision and raise alerts appropriately• Augment/Extend production coverage setup based on assessment Ensure Knowledge base and training material are up to date (Jive, known error database etc.) and contribute towards knowledge sharing• Define the strategy for the knowledge Management process for the project/team needs• Make sure there is no risks involved while onboarding new activities related to knowledge gap or documentation.• Make sure the documents have been maintained in structured manner in centralized place which is accessible for every one• Contribute towards knowledge sharing initiatives - design and drive. Anticipate and propose action plans for continuous improvement on production to gain efficiency, stability, etc.• Implement improvements on processes.• Implement automations to gain efficiency.• Contribute towards innovation ideas to improve production quality and customer satisfaction. People management (Career Path/ Mentoring/ Performance management etc)• Understand well the skill set of each individual.• Manage the load in accordance with the team capex.• Provide leadership on operational activities and guide the team. Contribute to sustain and improve production support practices• Take measures to improve production practices• Be an active contributor towards Production League backlogs• Ensure defined process are cascaded across Teams and followed through with KPI Preparedness to be part of autonomous feature teams• Demonstrate proficiency of agile model & CD practices.• Focus on upskilling to learn new technologies/ processes.• Contribute towards feature team backlogs. ITIL process knowledge• Knowledge on ITIL processes on Request fulfilment, Incident management, Problem Management & Change/Release Management.• Good exposure on Monitoring tools & implementation• Good knowledge & Exposure on any of CD/CI technologies such as Jenkins, XLDeploy etc• Good knowledge & Exposure on Monitoring Tools Understanding of functional domain and business processes• Build expertise on business process chain.• Contribute towards knowledge repository.• Ability to train/coach the team. Analytical skills, Influential skills & out of box thinking• Strong analytical ability to investigate complex issues.• Influential skills to take quick decisions in agreement with all stakeholders. Knowledge on Agile model and CD practices• Proficiency on Agile practices.• Good problem solving and ownership on actions performed.Profile requiredRequire 2-4 years relevant experience on application support (L2 Support).Good knowledge in Incident ,request ,problem, change management and experience supporting production applications.Basic knowledge in Unix, Java.Good knowledge in testing tools such as Postman.Good knowledge in Monitoring tools such as PUTTY, ELK stack etc.,Good knowledge in problem management and experience supporting production applicationsBasic knowledge of RDBMS. Good to have experience in writing Sqls, stored procedures and functions.Why join us"We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”.Business insightAt Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us! Still hesitating?You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices and sharing their skills with charities. There are many ways to get involved.We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection